Teams | Collaboration | Customer Service | Project Management

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9 appropriate ways to communicate HIPAA for healthcare professionals

‍ HIPAA (Health Insurance Portability and Accountability Act) is a crucial legislation that intends to protect patient information and secure their rights. Non-adherence to HIPAA may result in reputational damage, penalties, and hefty fines. For instance, Montefiore Medical Center paid a fine of $4,75,000 in 2024 as the firm failed to conduct a comprehensive risk analysis, review records of information system activity, and so on.

IT service management improves efficiency and the customer experience

IT is both the foundation and the lifeblood of most modern businesses. Take away their IT ecosystem and there might not be a business left at all. So why does it feel like so many businesses are built atop an IT ecosystem that’s wobbly, convoluted, and seemingly bolted together with spare parts? As organizations grow, it’s natural for various IT components to get added to the mix. IT infrastructure might have started out neatly organized.

One Size Doesn't Fit All: How Generic Productivity Metrics Damage Your Business

Dive into the pitfalls of generic productivity measurements and discover how crafting role-specific metrics can dramatically boost fairness and increase staff productivity. Learn how Insightful’s tailored tools make it easy to track, analyze, and optimize each employee's contributions, fostering a motivated and aligned workforce.

How Blue Light Exposure Affects Hybrid Teams

HR leaders in the United States have found hybrid work the best solution for employee happiness. Surveys on the hybrid setup have shown increased productivity, wellness, mental health, learning, and work-life balance. Of course, any new development comes with its own set of challenges and complications.

Customer Service Outsourcing Philippines: PITON-Global on Advanced Technologies and Customer Experience

In the ever-evolving landscape of customer service outsourcing, the Philippines has solidified its reputation as a premier destination, thanks to its skilled workforce, cost-effectiveness, and cultural compatibility with Western markets. This success is underpinned by the adoption of advanced technologies that have transformed the customer service experience, allowing contact centres to deliver exceptional service quality and efficiency.

Best Practices for Tracking Product Development Progress

Although they correctly devote their energy to pursuing their company’s high-level objectives, effective Product Managers also keep an eye on how their teams are progressing, day by day, in completing the product-related tasks that will help the company reach its objectives. Here’s why that’s a smart strategy.

8 Strategies To Improve Team Collaboration in Your Org

Is your team struggling to work in a remote and distributed environment? We have your back! Here are 8 actionable tips to improve team collaboration and engagement in your org. There are some sports where individual talent thrives and some that require support and collaboration from each team member to win. It is no wonder that even Michael Jordan considered the greatest basketball player of all time, talks about teamwork rather than individual contribution.

The 9 Best Productivity Monitoring Software in 2024

Maintaining high levels of employee productivity is essential for success because it directly impacts the overall performance and profitability of a company. High productivity means tasks and projects are completed efficiently, reducing costs and maximizing resources. That’s why productivity monitoring solutions are essential. They help you enhance efficiency, streamline operations, and ensure your workforce performs at its best.

Simpplr's newest product features and updates: Accelerate efficiency with AI Assistant, improve communications, analytics & more

From a personalized AI Assistant to transform self-service to expanded mobile notifications that boost newsletter engagement — here’s what you need to know about Simpplr’s latest product releases.