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What is Board Software? Use Cases and Considerations for Your Organization

As businesses navigate the complexities of the modern era, the integration of technology has become crucial in optimizing boardroom operations. Among the transformative tools available, board software has emerged as a game-changer, revolutionizing the way boards of directors manage their responsibilities and steer their organizations towards success. According to research, the global board portal market size is expected to reach multimillion USD by 2030.

Google Search AI Chat: A Visual, Personal, and Interactive Experience

In a move that is set to redefine the search landscape, Google is undergoing a massive overhaul of its Search engine. Internal documents obtained by The Wall Street Journal reveal a comprehensive strategy aimed at making Google Search more “visual, snackable, personal, and human.” This transformation, driven by the need to enhance relevance and align with the evolving information-seeking behaviors of users, includes the integration of Google search AI chat.

Benefits of Social Media as a Communication Channel to Enhance Your Business

More and more, social media is becoming the primary channel through which brands engage and communicate with their customers. Social media allows businesses to reach a wider audience and strengthen relationships with current and potential customers. From creating and optimizing a profile to designing content, small businesses have access to tools that can help them define their social media strategies.

13 Best Productivity Apps for Mac in 2023

How important is productivity for our day-to-day business activities? If we want to accomplish our daily goals and give our best when we work, productivity is one of the key elements. But, it’s not always easy to achieve, especially if we’re trying to do it all on our own. Luckily, all you Mac users out there have a wide selection of brilliant macOS productivity apps that can help you improve different segments of your work and boost your productivity significantly.

10 best project management software for Mac users

Are you searching for the perfect project management software for Mac computers? Look no further. We’ve done the research and found the top ten project management software and tools that’ll work seamlessly for Mac users. Give our list a scan and check out each tool’s best features and pricing. Soon, you’ll find the solution that fits perfectly with your business and team's needs.

What Are the Best Practices for Tracking Employee Attendance and Absences?

Tracking employee attendance and absenteeism can be a challenging and awkward task. It’s one that can make employees feel like they’re under intense scrutiny, for all the wrong reasons. It is, however, central to running an efficient and transparent business. That’s why it needs to be done right. You want to nurture a culture of honesty amongst all employees, not one of mistrust, micromanaging, and suspicion.

The best way to refresh Zendesk reports automatically

If you spend a lot of time reporting in Zendesk, or using Zendesk Explore, then you will have noticed the platform doesn’t always show you the most up-to-date metrics. That’s because Zendesk Explore doesn’t include an auto-refresh feature for its analytics views and reports. In this article, we’ll explain how you can solve this problem, with live dashboards that auto refresh.

Microsoft 365 Outage on June 5th, EX571516, MO571683

On Monday morning, June 5th there was a wide scale outage for Microsoft 365. Interestingly, for this one, they first reported it with a barrage of duplicate health status emails (why, we have no idea) but the issue was much more widespread than that – it was affecting most Microsoft Office 365 services: The first incident was Incident EX571516: Some users are unable to access Outlook on the web, and may experience issues with other Exchange Online services.

4 ways to simplify your Zendesk reporting

When it comes to Zendesk Explore and reporting in Zendesk, there's no denying Zendesk’s power in analyzing customer data and uncovering insights. However, even experienced users will acknowledge that Zendesk Explore can be complex to understand, and challenging to master. Perhaps you’re new to Zendesk, or are a long-time Zendesk user who’s recently been tasked with new reporting responsibilities?