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What Are Different Types Of Work Schedules For Your Team

Are you tired of the 9-5 grind? Don’t we all want to balance our work and home life better? From employees to employers, work-life balance has become an increasingly important aspect of professional lives. Due to such demand, organizations have explored different work schedules to accommodate everyone’s needs and preferences.

Community tip: how to set a reminder on a ticket

It’s great to be able to put a ticket on hold but I’m sure you’ve suffered when tickets have stayed like that for too long. Sure, you could create an automation to change the state back to being open after X amount of days but life is never as simple as there being a constant value for X. And perhaps you don’t want to actually change the status – you just want to be reminded that the ticket is there.

Microsoft Outlook on the web Outage, June 6th, MO572252

Yesterday’s Microsoft 365 Suite-wide outages, led to continual faults for Outlook on the web on Tuesday, June 6th. When the outages pile up, it becomes difficult to tell when one starts and the other ends. The latest: Can’t access Outlook on the web and other Microsoft services and features The prior day incidents began with EX571516: Some users are unable to access Outlook on the web, and may experience issues with other Exchange Online services.

16 best asynchronous communication tools for productive teams

If your team relies on email threads or phone calls to communicate, they’re wasting a lot of time attending unnecessary meetings and reading irrelevant messages. Asynchronous tools are the key to sharing critical updates, managing projects, and working productively across different time zones. So which platform can help your team do their best work? In this article, we cover what to look for in a communication tool and share the best async collaboration tools for your team.

How to auto refresh Zendesk reports

If you spend a lot of time reporting in Zendesk, or using Zendesk Explore, then you will have noticed the platform doesn’t always show you the most up-to-date metrics. That’s because Zendesk Explore doesn’t include an auto-refresh feature for its analytics views and reports. In this article, we’ll explain how you can solve this problem, with live dashboards that auto refresh.

13 Best Productivity Apps for Mac in 2023

How important is productivity for our day-to-day business activities? If we want to accomplish our daily goals and give our best when we work, productivity is one of the key elements. But, it’s not always easy to achieve, especially if we’re trying to do it all on our own. Luckily, all you Mac users out there have a wide selection of brilliant macOS productivity apps that can help you improve different segments of your work and boost your productivity significantly.

How to use chat for medical diagnostics in 2023?

In this digital age, many healthcare providers are leveraging medical chat tools with wide-ranging communication capabilities to deliver patient care quickly and affordably. As a result, patients get to interact with the healthcare provider team anytime, from anywhere. Beyond that, they can also schedule appointments, access test results online, and get their queries resolved.

June 2023 Version Update: Introducing Reports Library and Shareable Gantt Chart

This month we’re all about better insights – our brand new Reports Library makes it easier than ever to delve deep into various aspects of your business while a tiny new button in the Gantt chart will forever change the way you share project insights with your clients.

10 best project management software for Mac users

Are you searching for the perfect project management software for Mac computers? Look no further. We’ve done the research and found the top ten project management software and tools that’ll work seamlessly for Mac users. Give our list a scan and check out each tool’s best features and pricing. Soon, you’ll find the solution that fits perfectly with your business and team's needs.