For the first time in a long time, the world of tech, business, and media seem to be less focused on the pandemic and more focused on the future.

Many of us have experience interacting with customer support agents in various contexts, from streaming service subscriptions and car rental bookings, to online clothing purchases. For businesses worldwide, offering timely support across multiple channels and touchpoints is critical in today’s highly competitive and digital-first world. A strong customer experience strategy is a defining feature that sets companies apart – yet what do customer service and customer support truly mean?

If you’re not yet focusing on the customer experience with your organization, it’s time to get started and kick it into high gear. Customer expectations are higher than ever and evolving. You’ve got to get ahead of that. There are often challenges to getting a customer experience program off the ground in any organization, so let’s overcome those and get moving.

Modern has risen above the challenges of the past couple of years to grow significantly. In late 2021 this speedy growth, coupled with the need for its 50 employees to work remotely for most of that time, made it necessary to explore simpler, more effective, and scalable ways to manage their consultancy workflows. Following a careful review of work management systems, Modern opted to work with Scoro, beginning its implementation in January 2022.

Discover what Shadow IT is, how it can drain company resources, and what you can do about it.

When it comes to optimising the customer experience (CX), your work is never really done. Consumer expectations are increasingly rising, and the world of technology is constantly evolving – making it difficult for business leaders to keep up.

We’ve come a long way from the manual system of clocking in and out to track employee hours. The right online time tracking software can make the process more efficient and accurate. Time tracking can provide detailed insights into your team’s work hours and activities. This can help you make business decisions and identify time management problems. Looking for a time tracking software for your team?

If you’re in the engineering field, you’ll need to accurately record your billable hours for invoicing. Time tracking software is the ideal way to do it, especially if you’re working on multiple projects at a time. But the right time tracking software for engineers can do more than just record hours. It can also help you manage your time more efficiently and boost productivity. So which time tracking solution is the best fit for your business?

Whether you’re a freelance designer or part of a creative team, tracking your time is essential. It helps you bill clients correctly, manage your time, and enhance productivity. But to ensure efficient time tracking, you’ll need the right digital solution. So which is the best time tracking software for designers? In this article, we’ll discuss 10 great time tracking software for designers and the benefits of tracking your time.

CurrentWare’s suite of user activity monitoring, web filtering, device control, and remote PC power management software has been verified as Citrix Ready®. The Citrix Ready program helps users of Citrix Virtual Apps and Desktops (formerly Citrix XenApp and XenDesktop) identify third-party solutions that are verified as compatible with a Citrix VDI deployment.