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What is Optical Character Recognition (OCR)?

One of the biggest problems that most organizations deal with these days has less to do with the sheer volume of data they're working with on a daily basis and is more about just how much of it is unstructured. Unstructured data, as the term suggests, is that information that either doesn't have some type of pre-defined model, or that isn't organized in any pre-determined way.

An IT non-profit switches from Spiceworks to OneDesk

There are many help desk software solutions available on the market today. Most of these applications provide the basic help desk functionalities but lack the robust tools and flexibility to adapt to the specific needs and workflows of different IT teams. In other cases, help desk apps charge expensive prices for access to the high level features.

Project management at your fingertips: All about the Zoho Projects iOS update

Business software that is thriving post the remote work culture are those that offer multi-platform support. Especially for project management, it’s about bringing people together. Hence collaboration and usability across platforms are crucial. We’re happy to introduce these new updates in our iOS apps to make your mobile project management experience smoother and more effective.

What does digital trust look like today?

An interesting thing happened over the last year or so when social division, misinformation, and mistrust was blossoming around the world: Businesses became the most trusted source of information. Edelman’s 2021 Trust Barometer shows the public trusts businesses over Non-Governmental Organizations, Governments, and the media. Despite the concern some have over AI and data gathering on customers, companies are still coming out on top.