🔌 Zendesk's artificial intelligence is different than others: We use data gathered from billions of real customer service interactions, combined with our deep expertise in the industry. 🔋 This allows our #AI to be not only accessible, but come with pre-trained solutions and customizable solutions that customers can use and see the value from day one. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

🤩 On this episode, we’re joined by Tom Eggemeier, CEO of Zendesk. Tom shares his extensive insights into customer experience and the pivotal role of #AI in enhancing customer service. 😎 Want to join us at the hottest spot in #CX? Registration for Zendesk Relate 2024 is now open, and you can secure early bird pricing through December 22. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

In this video, we reveal the top ways teams can leverage #ArtificialIntelligence in customer service to improve customer satisfaction, boost efficiency, and lower costs. Why choose Zendesk #AI? Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

🤩 In this video, we reveal the top customer portal features for 2024 to help you find the best client portal software. We also show you how customer service portals can benefit your business and save costs. Why choose Zendesk? 😎 Zendesk provides a scalable, easy-to-use customer service software solution to help you build, manage, and customize your self service customer portal and implement it in no time.

⚡️ "With great power, comes great responsibility." 👏 Those words have never rung more true than they have with the power of artificial intelligence. That's why we're on a mission to ensure that companies integrate AI responsibly into their customer experiences. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Customer pain points are the issues customers experience when using your product or interacting with your service. Watch the video to learn how to identify and fix them so your customers receive the experience they expect. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Learn how macros can help your team reduce their manual efforts on tickets while saving time and creating consistency across your support processes. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

This video will demonstrate how to automate repetitive manual tasks that your agents must do today using business rules like triggers and automations. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

😯 "Our prediction would be over the next five years, customer experience is going to be more disrupted than it has for the past 50 years due to AI." 💡 Zendesk CEO Tom Eggemeier revealed at the @axios #AI+ Summit that common customer service pain points can be a thing of the past with AI's help. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Get to know the Zendesk Marketplace, where you can connect your tech stack for a more seamless agent experience. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.