🔌 In this video, we'll review how CX operations leaders can use Zendesk AI to optimize their service workflows, assist agents to solve requests, and automate customer experiences. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

🌎 On this episode, we’re joined by Brad Harris, Global Customer Support Director of Bitly, to discuss Bitly's innovative approach to customer support. Brad details his experiences and strategies, shedding light on the integration of AI and technology in support operations.

🤖 How Zendesk's customer experience software uses #AI to deliver intelligent customer service | Intelligent Customer Service by Zendesk 🛠 In this video, we reveal how Zendesk is leading the charge in leveraging AI across every layer of your support operations with intelligent customer service and team productivity tools.

👏 On this episode, we’re joined by Peter Neels, Senior Director, Customer Experience Strategist of Zendesk. 👀 Peter shares his thoughts on the integration of AI within customer service realms, emphasizing the importance of a strategic, phased approach and the enhancement of both customer and agent experiences. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

💡 In this video, we'll discuss five ways to be successful with Zendesk's Advanced AI offering, ensuring your on the path to success with artificial intelligence in your customer experience (#CX) or employee experience (#EX) journey. 👉 Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

🔌 With so many different AI innovations, facts, and opinions, it's easy to get overwhelmed. This video will cover the "dos" and the "don'ts" that will help you get the most out of our AI offering, and help ensure you're set up for success. 👉 Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

💡 On this episode, we’re joined by Joey Edwards-Lebair, Senior Customer Insights Manager at Zendesk. 🔋 Joey shares valuable insights into the evolving landscape of customer experience (CX) in the age of artificial intelligence. We discuss how AI is reshaping customer service, the importance of data privacy, and the future of voice communication in the digital-first era. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

🔋 With Zendesk #AI, you can expect high-quality automated resolutions that drive impact. This allows agents to focus on more meaningful tasks, instead of repeating the same ones over and over again. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

🎁 Zendesk #AI is ready out of the box so you can start working on day one, without waiting months or years to understand or train it. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

💯 Here at Zendesk, we're committed to making the confidence level of each customer service prediction available to you transparently. 👏 Why? Human oversight is crucial to applying #GenerativeAI in CX because technology should complement, not replace, human interactions. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.