Teams | Collaboration | Customer Service | Project Management

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How data, technology fuel customer experience with Rivian's Diane Lye | CWZ Podcast

On this episode, we’re joined by Diane Lye, Chief Information Officer of Rivian. Diane shares her invaluable insights on leadership, the importance of meaningful work, and Rivian's mission-driven approach to creating sustainable technology for our planet's future. 🕰 Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Tips and Tricks for Using Tymeshift I Zendesk and Tymeshift's Diving Deep Webinars

At this webinar, we'll cover the most used Tymeshift Easter eggs that provide immediate value and enhance your Tymeshift experience. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Tymeshift Reporting Features and Metrics I Zendesk and Tymeshift's Diving Deep Webinars

Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync. You'll learn more about:🎯 All the reporting options you have to work with🎯 Which reporting features to use for each circumstance🎯 Powerful metrics that everyone should keep in mind.

Conversations with Zendesk: Agent experience

Brands like OneSkin, Affirm, Medline Industries, LP, and @Lovevery use Zendesk to lend a helping hand to their customer service agents by: 🤯 Taking away busy admin work🥳 Enhancing productivity🤩 Making agents feel empowered Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Understanding the shifting priorities of IT leaders I Conversations with Zendesk Podcast

💡 On this episode of #ConversationsWithZendesk, we’re joined by Paulette Chafe, head of consumer insights and research at Zendesk. ⚡️ In our discussion, Paulette shares insights about the integration of AI in customer and employee experiences and how technology is rapidly reshaping the business landscape. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Experimenting with AI responsibly and transparently with Economist Impact's Jeremy Kingsley

Jeremy provides much useful insight into how companies can approach the adoption of #AI in a responsible way, while leveraging it to its fullest potential. We discuss: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.