Teams | Collaboration | Customer Service | Project Management

Welcome to the "Hacking the Engineering Process" meetup! Data infrastructure startup Hightouch invented the category of "Reverse ETL", and grew to hundreds of customers such as Spotify and Blizzard in under two years. What's it like working on the tech behind a company experiencing such fast growth? Join us as we go through the entire technical journey, from the early MVP to a hardened system processing billions of data points a day. We'll talk about everything from systems architecture to engineering culture and hiring.

Join Courier pigeons Nica and Shreya as we talk to Hightouch team members Mary and Andrew about how to sync customer data with Hightouch. The Courier and Hightouch integration means that you can send notifications using just a user ID and rely on the integration to find all the contact info you need for your users.

Dropbox files to tickets and tasks tickets and tasks. With OneDesk and Dropbox, your cloud storage is directly integrated with your helpdesk and project management software. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

With the power of Salesforce and Slack together, Sales Cloud for Slack helps sales teams create visibility into deals and bring deal context into the flow of work to rally stronger team selling and get to “closed won” faster.

With the power of Salesforce and Slack together, Service Cloud for Slack lets you engage with experts at scale and mobilize your organization with swarming to delight customers with consistent ownership and fast case resolution.

Miro Gives Scale-Ups the Tools to Succeed The big leap from startup to scale-up — it’s what you’ve worked for and dreamed of, but it might happen very, very fast. Let Miro empower you to scale effectively, by collaborating, communicating, and planning with ease. Find out more here. Want more Miro in your feed? Please LIKE and SUBSCRIBE. You can click the bell to get notified about new videos.

Get Growing with Miro’s Startup Program Join the Startup Program now and get $1,000 in credits. To make your startup thrive, you have to wear many hats and handle many moving parts. Miro gives your team all the tools to collaborate, communicate, plan, and stay organized during those highly unpredictable (but often fun) early stages. Want more Miro in your feed? Please LIKE and SUBSCRIBE. You can click the bell to get notified about new videos.

OneDesk integrates with FreshBooks allowing you to invoice and bill for the work you perform on tickets and tasks. With OneDesk and FreshBooks, your accounting tool is directly integrated with your helpdesk and project management software. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

With Goals in Asana, your team has a single source of truth for your shared objectives that are connected to the work to achieve them. Setting and tracking goals with Asana can boost your team's performance while ensuring your organization is focused on the right priorities to drive the results you want.