Teams | Collaboration | Customer Service | Project Management

Latest Videos

What is a Ticketing System? Learn All The Basics And Its Benefits

Are you looking to streamline your support processes and enhance customer satisfaction? Discover the power of a ticketing system in this informative video. We'll explore the essentials of a ticketing system, common mistakes to avoid, and what features to look for in these tools!

5 SECRETS to Publish SUCCESSFUL Miroverse Templates

Join expert Miroverse Creator Daniel Wirtz as he explains how to create Miro templates that help you gain visibility and generate business. Learn essential tips for creating exceptional Miroverse templates that are user-friendly, visually appealing, and highly impactful. Whether you're a seasoned Miro user or just starting out, these tips will help you craft templates that stand out and provide real value to the Miro community.

Maxio's CEO on the dynamics of product-market fit in a changing landscape | Sit Down Startup

Welcome back to this week’s episode of Sit Down Startup! Today, host Adam O'Donnell sits down with Randy Wootton, CEO of Maxio, to delve into the intricate dynamics of sustaining product-market fit in the ever-evolving landscape of B2B SaaS.

New in Basecamp: Set client access on templates

Project templates are a game changer when you do the same kind of work over and over again. Create to-dos, set up folders, and organize tools once, then spin up similar projects in just a few clicks. But when you work with clients, it takes extra steps to get things ready. After creating your project from a template and inviting folks in, you still need to choose what the client can see. We made some improvements to make working with clients and templates easier. Now you can choose what clients see (and what stays private) from inside the template.