Companies lose more than $75 billion per year due to poor customer service and low customer satisfaction. StartingPoint is the solution for service-based businesses between 2 to 30 employees to solve the challenges in client engagement and customer service. Developed with AWS and IBM Cloud, StartingPoint is the solution for service-based companies and teams. Industries we can specifically assist are accountants, bookkeepers, CPAs, real estate brokers, mortgage lending brokers, independent insurance agents, consulting firms, and business managers.

Bring order to your team’s workflow with Nifty Tasks! Tasks can be as simple as a do-item, or a fully rigged out journeys with a description, a due date assigned subtasks, and attached files & docs. Additionally, tasks have a collaborative comment section to consolidate feedback. If you’d like to keep this task private from project Guests, Members, or Admins, simply hit the Hide Task button! And don’t forget to tie a task to a Milestone to automate milestone progress tracking and the impact on greater project objectives!

The world changed in 2020. Companies face a new reality where work is done from kitchen tables, spare bedrooms and home offices. Remote work went from a nice perk to a mandatory directive. Future-proof your business by enabling secure access to documents and information while minimizing risk with M-Files. M-Files ensures the efficiency and productivity of your team, no matter where they are - their home, the hotel, the office, the airport, a coffee shop... anywhere.

Visualize your progress with Board View in Teamwork to see the flow of tasks and activities -- so that anyone can see how a project is progressing at a glance With lots of tasks and activities, it can be difficult to see project progress. Visualize it, with Board view in Teamwork and at a glance, see how your project is progressing. See who’s working on what, how each task is progressing,and with customizable tags it’s easy to see how each task fits into the project’s ecosystem — and how they contribute to the big picture.

Running remote meetings and online workshops can be challenging. We’ve released a series of enhancements and new resources to help you design and facilitate amazing online sessions in Miro.

Etsy brings handmade and vintage goods from around the world into people’s homes. And that becomes a little tricky during a pandemic. Rachel Glaser, Etsy’s CFO, shares how they are keeping buyers and sellers safe, reallocating funds to different priorities, and supporting their community during COVID-19.

Never miss your key metrics with Geckoboard Snapshots for Slack.

As many teams scramble to adopt remote work, many DevOps teams are turning to messaging and integrated workflows to collaborate effectively. But how can remote teams use messaging effectively? How can you use messaging in conjunction with other collaboration tools? We’ll show you how you can use a collaboration platform like Mattermost to make the most of popular tools like the Atlassian suite and improve the workflow of your remote teams. We’ll also talk about our experiences as a remote-first company and how our team moves quickly and stays in sync.