Teams | Collaboration | Customer Service | Project Management

A project intake process is a standardized workflow to help teams capture, prioritize, and follow through on new requests. Learn the components of an effective intake process, and how to build one for your team. Swamped by project requests? Overloaded with last-minute asks? If so, you’re not alone—and we have a solution for you. Enter: the project intake process, a tried-and-true method to prioritize the right work at the right time.

The unprecedented rise in remote work presents plenty of opportunities and challenges for organizations. While businesses being tied to physical locations no longer limits the talent pools from which they can draw, enabling effective communication and collaboration across dispersed teams is no simple task. Fortunately, it is a challenge with no end of possible solutions – some of which work better than others.

Organizational planning is the process of defining a company's overarching goals and mapping out the steps necessary to achieve them. Discover how to master it in 5 steps. Every organization is a complex puzzle, with different projects, tasks, and goals scattered across teams and departments. Individually these pieces might seem disjointed, but when put together they form a picture of success.

Borrow our templates for a 90-day onboarding plan that will help new hires succeed.

Artificial intelligence (AI) technology advancements are significantly changing the traditional workplace. Gartner says that by 2025, generative AI technology will be used in some way by 80% of customer service and support companies to make agents more productive and improve the customer experience (CX). Unprecedented increases in efficiency and productivity are the obvious cause. If your business hasn’t begun incorporating AI yet, though, you may already be lagging behind.

For remote teams the search for efficient tools to streamline operations is relentless. The dynamic nature of remote work requires robust platforms that can support distributed teams and enable them to function seamlessly. Among these tools, TimeCamp has emerged as a prominent choice, owing to its potent time tracking capabilities. As organizations continue to evolve, the need for TimeCamp alternatives that can offer unique functionalities requirements is also on the rise.