Earlier this year, we introduced the concept of bookings into Scoro, making it possible to do high-level resource planning in the project view. Now, we’re taking it a step further with the new Bookings module, making it easier to manage bookings across your entire portfolio. Let’s explore this and other updates for the month!

From customer details to call recordings, contact centers deal with tons of valuable data regularly. As a result, they must have the right systems to keep that data safe and secure to avoid a potential data breach. But how do you do that? Simple: through contact center compliance. Adhering to the established rules and regulations will empower contact centers to protect their customers’ private information.

The distributed or remote work structure has developed into a strong and dynamic paradigm that all organizations are rapidly adopting. However, compliance becomes increasingly important as businesses seek more remote and global talent. Compliance is more than simply performing the acts the law and other legal requirements compel one to do. Compliance concerns trust, data security, and sustainability in a distributed work environment.

Wondering how many project management software solutions are mainly in use today and need a handbook on them? You are on the right page. Efficiently managing projects is the only key to success and growth. Plus, given the circumstances of today, you need some software or tool of some kind for this task. You still can manage projects without project management apps. However, it would be at an expense. Moreover, it will be complex, time-consuming, and confusing, and tracking the progress will be hard.

Keeping projects on track and within budget can get overwhelming if you don't have the right tools to help you track spending, manage resources, and deliver projects on time. This guide will help you get a handle on how to easily manage your project's budget while avoiding unforeseen expenses and cost overruns. We cover the basics of budget management, suggest the best tools for project managers, and highlight important features to think about when choosing a tool.

To win long-term business, managed service providers (MSPs) need to do more than simply deliver services: you need to keep operations on track, designate workloads efficiently, and build positive (and profitable) client relationships. But when you deal with complex systems all day, every day, the last thing you need is more complexity. That’s why no MSP software stack is complete without a powerful, scalable project management platform to plan, organize, and deliver their work.

In a world where talent is the driving force behind every successful organization, recognizing employees isn’t just a gesture of goodwill—it’s a strategic imperative. The way we appreciate and acknowledge the hard work of our team members has the power to transform not only their performance but the entire company culture. Employees who feel seen, valued, and recognized for their efforts are more engaged, productive, and committed to the organization’s success.

Spinning plates, herding cats, keeping multiple balls in the air: there’s no shortage of creative terms to describe just how challenging it is to keep complex projects with lots of different parts running smoothly. When you work in a fast-paced, constantly changing environment like an agency or professional services firm, it’s essential to keep those plates—err, projects—on track.

For agencies, professional services, consultancies, and any other client-based business, delivering great work is only half the job. The other half is working alongside your clients to provide exceptional experiences, stellar communication, and flexible collaboration. It’s a constant balancing act between ensuring client satisfaction and staying profitable. To help you walk that tightrope, you need client management software.