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Project Management

The latest News and Information on Project Management, Methodologies, Productivity and Tools.

What is an Agile Work Environment?

Ever thought deeply about what an agile work environment means? An agile work environment is one in which employees have the freedom and flexibility to work in different sections of the workplace whenever they want and whatever they prefer. This freedom of choice in the work environment boosts productivity. However, the concept of a flexible work environment encompasses much more than simply adapting space to meet the demands of employees.

Q&A: How Vodafone reaps the rewards of work management

At Vodafone, a leading telecommunications company in Europe and Africa, Darragh Cresham, Operations and Technology Manager for Vodafone Business, has taken an agile and innovative approach to work management. By giving teams a single platform to work in rather than scattered apps and ad hoc processes, Darragh has enabled his teams to move swiftly and effectively tackle the challenges that come with complex processes and a dispersed workforce. So how does Vodafone use work management?

How to shift from languishing to flourishing: Q&A with Adam Grant

We need to rethink the way we work. The global pandemic has made it strikingly clear that working longer hours does not lead to greater impact. In fact, it leads to burned out, unhappy, and unproductive employees. According to the Anatomy of Work Index, 76% of workers are struggling to disconnect from work. And, in the last year, 7 in 10 workers experienced burnout. To rethink work and life in the new normal, we sat down with Adam Grant at our recent Focus & Flow Summit.

OneDesk - Getting Started: Analytics

OneDesk offers a dedicated Analytics app that allows you to monitor data about your OneDesk. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Getting Started: Project Roles & Permissions

In OneDesk, you share data with users at the project-level, allowing you to control which users get access to what projects and what roles they will have inside that project. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Getting Started: Customer Organizations

In OneDesk, your customers are grouped into customer organizations. Customer Organizations represent the companies that your customers belong to. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Getting Started: Teams

OneDesk lets you organize your internal users into Teams, allowing you to share projects with one or more teams of users at once or communicating with a whole team. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Three Gantt Chart Examples in Project Management

The Gantt chart is one of the most enduring project management tools in history, owing mainly to its versatility, ease of use, and wide scope of application. In fact, a recent survey reported that for 45% of project team members, it is their most used software feature, while for 22% of respondents in a similar survey, it is the most desired project management tool.

OneDesk - Getting Started: Users & Customers

OneDesk allows you to better manage and communicate with your users and customers with many helpful features. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Why You Need Milestones in Project Management

“Remember to celebrate milestones as you prepare for the road ahead.” – Nelson Mandela Just as the original term ‘milestone’ denotes a marker indicating distance traveled, so milestones in project represent a task or activity completed so far. But they are actually far more useful and versatile than that. In this post, we define project milestones, and explore why they’re an essential part of the project management process.