Teams | Collaboration | Customer Service | Project Management

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Harness the power of visuals to spark collaboration, engagement, and innovation

After first connecting at an Agile training course in Malta, we made a deal to form a learning organization for two to drive our personal development. To push through the discomfort of trying something new, we started with a small, but meaningful, experiment to post on Linkedin once per week for a year. We managed to stick to it, publishing more than 52 posts in that first year.

Top 10 Self-Hosted Slack Alternatives for Seamless Team Collaboration

If you are tired of being at the mercy of third-party platforms, then it is only natural that you would want full control over the tools you use. For many teams, the need to take ownership of your own tools grows bigger with each passing day. After all, why stick to a service that doesn’t quite fit your needs, or limits your privacy, when you could manage it yourself?

Riding the wave of technology disruption and AI with Tom Goodwin | Experts Unleashed | Atlassian

A prominent thought leader, author, and influencer in the fields of digital transformation and tech, Tom Goodwin helps organizations reshape how they work. The founder of AWHIN, Inc. (All We Have Is Now), Tom consults with the Fortune 500 to help them unleash the power of new technology, focusing on making more customer-centric products and services.

Time Management Matrix: Mastering Prioritization for Productivity

In a world filled with endless tasks and competing priorities, effective time management is crucial for success. The time management matrix, popularized by Stephen Covey in his book The 7 Habits of Highly Effective People, provides a structured approach to prioritizing tasks based on urgency and importance. This article explores the concept, its quadrants, benefits, and practical applications to help individuals and teams make the most of their time.

Rethinking Push and In-App Notifications: What B2B Can Learn from B2C

Notifications are the lifeblood of modern apps. They re-engage users, keep them informed, and build trust. But most apps rely solely on push notifications—without an in-app inbox, critical updates can easily be lost. Push notifications grab attention in the moment—perfect for a flight delay, an account alert, or a message from a teammate. But they’re fleeting—once dismissed, they’re gone.

Post-Implementation Support Model: Benefits and Best Practices

When you introduce a new system or process, your main goal is a successful launch. But, have you thought about what comes next? A post-implementation support model is key to ensuring your system or process stays supported and maintained. This model is vital for any project, including important parts like documentation, training and resources, and project management.

How to Write SOAP Notes? A Guide

You’ve just wrapped up your third counseling session of the day. Your mind is juggling multiple patient stories, treatment plans, and follow-ups. You go back to your notes to plan further for your patients, but they look like puzzle pieces. Now, you’ll have to sit and make sense of all the notes you wrote just because you didn’t follow a specific structure.

Why customer-centricity unleashes innovation

What makes an innovation successful? The history of innovation is littered with great products that people simply didn’t need or want. From Segways and Crystal Pepsi to a long-forgotten Harley Davidson perfume, it’s clear that creativity and technical ability will only get you part of the way there. True success hinges on your ability to build something that meets an existing problem or gap, and products that fail to resonate will ultimately disappear.