Teams | Collaboration | Customer Service | Project Management

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How to Keep Data Safe When Offboarding Employees - Data Theft Prevention Tips | CurrentWare

Follow these 6 tips to protect sensitive data against theft when offboarding employees. Are you concerned about the damage a terminated employee could cause with access to your sensitive corporate information, account passwords, and other proprietary data? In this video you will learn how to keep data safe when offboarding employees.

What a 13th-century monk can teach us about managing information overload

Get stories about tech and teams in your inbox Our brains are simply not equipped to handle all the information we’re trying to stuff into them. That’s the (paraphrased) sentiment of Dominican friar Vincent of Beauvais, a 13th-century monk, who was struggling to manage “the multitude of books, the shortness of time and the slipperiness of memory.” It seems the printing press was burying old Beauvais in a never-ending pile of text. What’s a monk to do?

Interactive workshop activities for virtual collaboration

You know that engagement is the secret sauce for any virtual meeting or workshop. But, it’s tough to get people to stay focused—let alone actively participate. A recent survey found that more than half of workers admit they do other things (like check email or peruse social media) during online meetings. This is where workshop activities come in handy.

Customer Success: Build Better Customer Relationships

Does your professional services firm invest in customer success? Studies reveal that customer-centric firms are 60% more profitable than their peers. That explains how important customer success should be to your business. Particularly, those offering professional services because such firms thrive on long-standing relationships with their customers.

How we crafted a design system for Freshworks

“A design system acts as the connective tissue that holds together your entire platform.” —Drew Bridewell, Design Specialist Digital solutions are increasingly becoming more intricate with the rise in customer expectations, and product and design teams are transforming their approach to design—experimenting with style guides and pattern libraries—in order to create inclusive design systems that all users can appreciate.

Quick Prototyping Workshop X Miro Startup Program

In this VMUG we partner with Maria Jose Segura and Gregory Pepper from UNLEASH Community, a leading social entrepreneurs network. To learn how to build a user’s journey diagram, map assumptions, identify the prototype's requirements, define what to prototype, and ways to do so effectively. Prototyping can save precious resources, reveal assumptions, and biases you have about your ideas, uncover new insights about your users and inspire your stakeholders.

Webinar - How to find, understand and measure your product-market fit webinar with Pendo and Zendesk

Achieving product-market fit is an important early milestone in a technology company’s long-term growth trajectory. In fact, many venture capitalists won’t invest in a company without evidence of product-market fit. And for good reason: How can you justify putting resources toward innovation or strategic initiatives if you can’t first prove that your product has enough of a potential market to sustain itself and, ideally, generate profit?

Introducing Teamwork's Utilization Report - An easier way to view and manage your team's resources

Over the last two months, we’ve put significant focus on building out the reporting functionality in Teamwork. And we’re thrilled to say this is the first of many new reports that will launch this quarter.