Teams | Collaboration | Customer Service | Project Management

7 powerful project management tools for ad agencies

Simon Severino, a business strategy coach, has a 90-day plan for when she coaches teams on project management: “What we do in 90 days is — month one, we free up 10 to 14 hours of their time by better organizing, better processes.” This is the power of project management for ad agencies. Done right (and using the right tools), your agency can streamline processes to deliver high quality deliverables in less time. But what do the “right tools” look like?

Transforming Meeting Discussions into Action Items in Teams

Action items are one of the most crucial pieces of information that teams can generate from a meeting. It elevates meeting productivity in MS Teams as it translates the discussion items into achievable tasks. However, the simple to-do lists may be insufficient to track everything, from assignment to completion. Meeting organizers may need a meeting solution that can record and trace action items from meetings.

Client Education and Virtual Assistance in the BPO Industry

In a detailed conversation with Liam Martin, Cody Barton, the co-founder of StartVirtual, delves into the vital necessity for enhanced client education within the BPO industry, specifically focusing on the real estate sector. Barton emphasizes how effective training and establishing clear success goals can significantly boost client satisfaction and results. StartVirtual, a company dedicated to offering virtual assistance services in the real estate field, is leading the charge in this innovative approach.

Q3 '23 What's New: Trust and Security Updates at Zendesk

In this video, we reveal our new announcements for trust and security for Q3 of 2023. Highlights include our continued commitment to reducing security risks and improving organizational efficiency with features like expanding two-factor authentication and granting more advanced permissions to streamline operations.

Best Payroll Applications For Small Businesses (3 Options)

When I’m looking for the best payroll app for small businesses, I want to see the following: Handling payroll is an essential task, which includes collecting data on employee work hours, generating pay stubs, and taking care of payroll taxes. An effective payroll system makes this complex process seamless, playing a critical role in streamlining workforce management and making tax filing a breeze.

Payroll App For Employees (3 Options)

A payroll app for employees can offer the following features and benefits: If you are looking for the best payroll apps on the market that enable you to track employee time and process payroll with ease, you’ve come to the right place. There is no shortage of user-friendly time management solutions available that can seamlessly connect with your go-to payroll provider.

Product Leaders: Here's Why Spreadsheets Are Undermining Your Product Management Efforts!

Under the right circumstances and when used for their intended purposes, spreadsheets are among the most useful and impressive software tools ever developed. So, let’s get that out of the way upfront — we at Craft.io aren’t spreadsheet haters or skeptics. #GoSpreadsheets! In fact, we use them internally to build and manage our business. We just don’t use spreadsheets for our product work. Because… time and place.

How to Improve Accountability in the Workplace

As employee accountability becomes increasingly important in the workplace, organizations seek to cultivate a positive company culture that encourages responsibility and ownership. In a company, accountability is not limited to individual employees but extends to departments and the organization as a team as well.