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The Ultimate Guide to IT project management

In a sense, IT project management is simple to understand. As the more intuitive folk out there may already have deduced, it means the use of project management to help accomplish IT goals. But don’t put down your pipe just yet, Sherlock. IT project management requires a special approach, as the IT context brings with it a unique set of requirements. In this guide, we’ll take you through the details that set IT project management apart as a specialist practice.

Capping a decade of blitzscaling, Freshworks makes big splash in CRM and platform play

Oftentimes, it starts like a dream—fleeting, chaotic, unsolicited, and without structure. The idea is a strange thing, isn’t it? The way it begins and evolves is like life itself—literally out of nowhere, and then, in a hard act to follow, it branches out and sprouts arms and legs, and lands firmly upon the ground of reason to sustain itself through the years.

Mattermost Omnibus is now generally available for faster, simpler Mattermost installation and deployment

A little over 2 months ago, we announced Mattermost Omnibus (beta). Mattermost Omnibus is a new, time-saving approach to installing Mattermost. Since then, we’ve done a massive amount of testing, listened to your feedback, and added new features and options. Today, I’m excited to share some big news. The project is officially graduating from Beta status and is ready for any single-server deployments for use as test, dev and/or production Mattermost servers.

What is Air Gap Defence Technology? Why Is It an Effective Defense Against cyberattacks

Given how ransomware attacks continue to hit the headlines, many businesses and cybersecurity experts are placing bets on air-gapped networks. Advanced technology that offers tough defense against cyberattacks is the need-of-the-hour since data theft is becoming one of the major business issues. Once an intruder finds a way into your organization's sensitive data, your businesses can weeks or even months to recover because all networked data is infected and encrypted, making it useless.

16 Best Workflow Management Software in 2020

Managers should always focus on what really matters – getting work done. But as we’re all expected to get more done in less time, doing everything manually doesn’t cut it anymore. Thus, in an effort to improve daily operations and boost efficiency, businesses have quickly realized the benefits of a dedicated workflow management software. What is workflow management software?

What Is The Correlation Between Employee Engagement And Productivity?

Wondering if there’s a correlation between employee engagement and productivity? Most companies focus on boosting employee engagement, and for a good reason. It’s a factor that is responsible for increasing profits, skyrocketing productivity, upgrading customer experiences, decreasing employee turnover, and a whole lot more. In this article, we’ll explain the correlation between employee engagement and productivity.

Digital Transformation at Scale: 5 Game-Changing Factors

While it’s absolutely true that no two digital transformations are created equally, maybe the most important factor for digital transformation at scale is that it begins and ends as true company-wide efforts. Without a clear understanding of the importance of the project — along with buy-in from any and all key stakeholders along the way — your efforts will be doomed to failure before they’ve even had a chance to really get going.

How to pick customer segmentation software that will scale with your team

Customer segmentation involves classifying customer data by specific traits to learn more about the groups that make up your customer base. The more you understand them, the better you can serve them. There are countless ways to segment customers - by age, location, occupation, account type, company size, and more. Unless you’re prepared to keep a few thousand Post-it notes on hand at all times, you’ll need a sophisticated software solution for capturing and analyzing all that data.

An introduction to Mattermost as your DevOps Command Center

Mattermost is a platform based on collaboration — not built simply for facilitating team and asynchronous communication, but built on the philosophy that having the ability to collaborate efficiently makes the world safer and more productive for everyone. This is true in many day-to-day situations in an organization, but it is especially true in the world of DevOps. When an emergency arises, information needs to be moved from person to person and team to team as quickly as possible.