Teams | Collaboration | Customer Service | Project Management

With AI Profitability Forecaster, your crystal ball for profitable projects has arrived

Profitable projects don’t just happen: they’re meticulously planned from the get-go. But with that planning can come a lot of headaches. Luckily, profitability planning in Teamwork.com just got a serious AI upgrade to alleviate some of the most headache-inducing parts of that work. Meet AI Profitability Forecaster: your new crystal ball for project finances.

Mastering Virtual Team Management: Guide to Leading Remote Teams

The global shift toward remote and hybrid work has transformed the way businesses operate. Today, virtual team management is no longer a specialized skill for a select few—it has become a cornerstone of modern leadership. Whether you’re leading software developers across multiple continents, marketing professionals scattered across time zones, or customer service representatives working from home, the ability to manage virtual teams effectively is essential.

Product Roundup: What's new in Rocket.Chat 7.10

In high-stakes operations, one small mistake can ripple through an entire mission. A question phrased the wrong way, a sensitive detail slipped into an AI prompt, or an overlooked message can slow decisions or put data at risk. That’s why Rocket.Chat v7.10 was built with teams like yours in mind. With Rocket.Chat AI, your queries are automatically sharpened, sensitive information stays protected, and every answer is traced back to its source.

The 6 Best Overtime Tracking Software in 2025

If you’ve ever looked at your payroll report at the end of a pay period and thought – “Where the heck did that overtime come from?” – you’re not alone. Surprise labor costs, payroll errors, and outdated spreadsheets are still eating up hours for managers every week. Overtime isn’t just a math problem. It’s a compliance issue. Under federal law, nonexempt employees must be paid at least time-and-a-half for hours over 40 in a workweek.

The CEO's Onboarding Secret Weapon: Your Support Tickets

By Grant Stanis, CEO of TeamSupport As a new CEO, your first 90 days are a whirlwind of meetings, data, and competing perspectives. You need to quickly cut through the noise to understand your customers, product, and team. While CRM reports and strategy decks are valuable, your ultimate source of truth is found in a place with no agenda: the support ticket queue. Support tickets are the unfiltered voice of your customer base.

A Talk with XWiki on the Importance of Open Source in Digital Sovereignty

Open source is becoming central to Europe’s digital strategy as organizations look for alternatives that respect privacy and sovereignty. XWiki and CryptPad are not new names in the European tech space. Both are open source platforms with roots going back over 20 years. Headquartered in Paris, the company behind them has grown from community-driven projects into widely used tools across industries and governments.

From AI to Remote Security: 5 Tools That Future-Proof Team Messaging

By 2025, over 70% professionals will work remotely at least part-time, and most of them use digital collaboration tools and communication platforms to navigate their work every day. However, managing a remote or hybrid workforce has gotten more challenging, thanks to rising cyber threats and the promise and perils of quantum computing and AI, and future-proofing your team’s messaging strategy and ecosystem.

The 6 Best Employee Attendance Tracking Software in 2025

“Bueller? … Bueller?” If you’ve ever felt like that monotone teacher from Ferris Bueller’s Day Off, calling roll and wondering who actually showed up to work, you know the pain of keeping track of attendance the old-fashioned way. Paper forms, spreadsheets, and text chains only go so far. And those outdated methods usually leave managers scrambling and payroll teams fixing mistakes after the fact. Attendance tracking software fixes that.