Teams | Collaboration | Customer Service | Project Management

From negotiating a salary to addressing team conflicts, we’ve got you covered.

We’re happy to announce that new Long Term Support (LTS) releases for Element Server Suite (ESS) are now available for ESS Classic, ESS Pro and ESS TI-M. We encourage our customers to upgrade accordingly. Long Term Support versions, of course, are of particular importance for workplace deployments that need to prioritise stability over new features. Please visit ESS Classic 25.10 LTS release notes or ESS Pro 25.10 LTS release notes for full details.

Every day, healthcare professionals battle more than just medical challenges. They struggle with communication barriers created by shift schedules and scattered locations. They miss critical updates because traditional tools like email and bulletin boards can't reach them during patient care. They feel disconnected from their organization’s mission, leading to burnout that drives talented staff away and compromises patient safety.

The world of work has transformed dramatically, with remote work becoming a central pillar for businesses worldwide. As we move through 2025, the conversation about productivity in remote settings remains front and center—and the latest data reveals some eye-opening trends. This article will highlight key remote work productivity statistics to reveal how productive remote and hybrid workers are.

Corporate investment in generative AI is soaring, with average budgets expected to grow by nearly 60% over the next three years, according to a report from Boston Consulting Group. This investment is already paying off, with a recent Gallup study finding that 93% of Fortune 500 companies have now begun using AI to improve business practices. While the potential for productivity is immense, this rapid, unmanaged adoption of AI introduces a new frontier of risks.

Help Desk Software centralizes customer and employee support by converting requests from email, chat, and web forms into trackable tickets. Modern Help Desk Software solutions add automation and SLAs, a knowledge base for self-service, omnichannel communication, and reporting to improve service quality.

If you work in an office, company news lands in your inbox or Slack. You scroll through it with your morning coffee, skim what matters, ignore what doesn’t. But if you work in a warehouse, on a hospital floor, or in a manufacturing plant, staying informed takes more effort. By the time an announcement filters down through supervisors or gets posted on a bulletin board, it’s already old.

The old ways of intrusive monitoring have long gone with the introduction of GDPR. It sets strict standards for how employee data is collected, stored, and used. So, choosing a tracking software blindly can burn your business empire to the core. The good news is that some monitoring tools are just built differently, with ensuring compliance as the number one priority.

From the beginning of an employee's journey, we provide them with access to time tracking software. The solution gives us access to track employee activity, like how many mouse clicks there are, and how actively they are logged in. But one thing that really got me is, our employees were not able to deliver that productive outcome anymore. Even after having the most active time on their screen. Their creativity was missing, even though they were struggling to meet deadlines.

These days, companies everywhere are asking: how can I get more teams using AI? And what should I do besides just saying “use AI” or forcing everyone to take yet another training? At Atlassian, we’ve found that meaningful adoption comes when teams are inspired to experiment and see firsthand how AI can elevate their work. This was the guiding thought behind our AI Product Builders week.