A Project Portfolio Management (PPM) tool is software that helps professional service companies, like agencies and consultancies, manage multiple projects simultaneously. It gives you visibility into all projects in one central place, allowing you to track progress, meet deadlines, manage resources, and increase project profitability. In this article, we’ll break down 7 of the best project portfolio management systems to give you the insights you need to choose the best tool for your team.

As a product professional, you know the dilemma well: You always have more ideas for your product than you have the resources, budget, or time to execute on those ideas. The same challenge, unfortunately, holds true for the broader business objectives you have in mind for your product – the marketing goals, sales goals, media goals, etc. No product team ever has enough resources to simultaneously achieve every business objective it thinks up.

Employee engagement plays a pivotal role in the success of any compliance training initiative. When employees are actively involved in their training, they are more likely to remember and implement what they've learned in their tasks. This, in turn, fosters a work environment that's both compliant and ethical. This blog will discuss strategies that organizations can use to promote employee engagement in compliance training.

Mental health care is now a necessity in the hectic work world of today, not a luxury. The worrying status of mental health support in the workplace and its significant impact on employee retention are revealed by a recent survey conducted by Unum UK, a top provider of employee benefits. This blog article explores the results and the crucial actions that employers need to take to close this gap.

The importance of employee engagement for the success of any firm is becoming increasingly generally recognized. A highly engaged workforce not only produces more and is more profitable, but it also has a lower turnover rate, which can save a company a significant amount of money. One strategy to raise employee engagement is to give them more responsibility for their projects.

Artificial intelligence (AI) has taken the workplace by storm, automating mundane tasks, parsing through big data in seconds, and streamlining countless processes — opening up an endless world of productive possibilities. So with AI in the mix, what does the future hold for the employee experience?

During the pandemic, workplaces around the globe were compelled to go remote, launching an unplanned trial of widespread work-from-home practices. This grand experiment in remote working led to several revelations: for many, productivity remained stable or even increased, and the majority of workers found they preferred the new flexibility that remote work provided.

Artificial Intelligence (AI) is rapidly advancing across every industry, but is this technology the right choice for your customer service strategy? We've already explored the multiple uses of ChatGPT for customer service, like crafting accurate responses to complaints or creating issue notifications. However, since then, AI has grown and amplified its uses and language models.

When it comes to support, every second counts. The constant barrage of support tickets can often feel like a relentless wave, threatening to overwhelm even the most seasoned support teams. Amid this tumultuous sea of demands, the siren song of automation calls out – promising a haven of efficiency and tranquility. TeamSupport, with its cutting-edge automation features, emerges as the guiding light for software support teams navigating these treacherous waters.

In an industry where both innovation and solid relationships are vital, cutting-edge technology plays a significant role in business success. Customer support in manufacturing is not just a service, but a commitment to nurturing a long-term partnership. This industry is full of complex machinery and detailed processes. Utilizing relevant technology provides a streamlined, simplified direction to establish sustainable growth and stay competitive.