Victor Figueroa, Farmers Insurance Agency Owner, was building out a sales call center when he realized his old whiteboard wasn’t quite up to the task. He tells us how switching to a real-time TV dashboard has ignited a competitive fire in his sales team. At the end of summer 2023, Victor had the chance to scale up his office space. He wanted to take this opportunity to expand not only the floor plan of his new office but also the way his team worked.

Unified Communications (UC) is revolutionizing how projects are managed in our ever-globalizing world. Can you imagine how hard it can be to coordinate a project team spread across various time zones? Traditional communication methods could bog things down, and create snarls that no project manager ever wants to deal with. This is where UC comes in — transforming what could be a chaotic mess into a finely-tuned interactions that are effective.

Building strong leadership abilities is essential in the competitive economic world of today. Programs for developing leaders are essential for developing the kind of talents that propel a team’s performance and cultivate a culture of devotion and commitment. This article looks at how companies can design internal leadership programs that develop competent leaders and encourage dedication and loyalty from staff members.

Workplace culture has become even more essential for cohesion and collaboration in recent years. It has also become harder to grasp. Remote and hybrid work models remove some of the physical rituals and reminders that influence employees’ connection to culture. For employees, this means culture is more personal. For leaders, it means embracing new approaches to guide and shape culture. Ultimately, it means our understanding of what workplace culture is and why it’s important have evolved.

From Smart Answers powered by GenAI to streamlined survey sharing, engaging intranet video and audio, and beefed-up recognition analytics, here’s what you need to know about Simpplr’s latest release.

Businesses today cannot afford to lag in response times or fumble with clunky support processes. That's where the magic of simplified ticket management comes into play. Enter TeamSupport: a game-changing support ticket system that is revolutionizing the way support agents interact with customers, emphasizing ease of use, personalized support, and operational efficiency.

Welcome to the era of AI business process automation, where cutting-edge technology is transforming the way we work. Staying competitive means finding innovative solutions that streamline workflows and boost efficiency. That’s where AI comes in. By harnessing the capabilities of artificial intelligence, businesses can automate repetitive tasks, reduce human errors, and free up valuable time for more strategic endeavors.

When expanding your business, sometimes finding the right talent can be challenging. You can hire a full-time employee or find the best freelancer for the job. This blog post discusses five simple steps to hire a freelancer that will fit your needs!

When launching a new product, organizations are faced with many challenges. For example, issues like fragmented communication, lack of visibility, and unclear goals are common. Learn strategic solutions to streamline processes and enhance team collaboration for successful product launches. On paper, product launches seem deceptively simple—you brainstorm a great product, set a game plan and, with a few adjustments, set a successful launch in motion.

Learn how Slack Sales Elevate helps leaders to make better decisions and drive more wins.