When thinking of a help desk, the immediate association often leans towards IT teams or businesses dealing with customer inquiries. However, the utility of a help desk goes beyond these realms, proving valuable for any organization handling requests or inquiries. A help desk for education can help streamline requests no matter where the requests come from. In educational institutions, a help desk serves dual purposes.

Insubordination is a serious workplace issue that occurs when an employee refuses to comply with a direct order from a supervisor or manager. It is a form of defiance and can have negative consequences for both the individual and the organization. Insubordination can manifest in various ways, such as openly challenging authority, refusing to follow established policies or procedures, or displaying a disrespectful attitude towards superiors.

It was just another Monday morning when Alex trudged into the office, dreading the long work week ahead. As he walked past his coworker Dan’s desk, he noticed it was empty – that marked the third time Dan had shown up late this month. Alex grabbed his coffee and sat down to tackle the mountain of tasks in his inbox. But he quickly noticed his other coworkers, Bill and Sue, were on YouTube and Facebook instead of working. By noon, Alex had only finished a fraction of his to-do list.

In the fast-paced world of technology, the distinction between a good product and a great one isn’t just technical. More than lines of code or design elements, an exceptional product is sculpted by a deep understanding of its users and their active role in the creation process. In this blog post, we delve into Asana’s approach to product development. We’ll also provide tips for how to co-create a roadmap through a thoughtful process that involves our customers every step of the way.

“Time is money” has never been more true than it is now, in today’s busy business world. While the economy is going through rough patches, business leaders are focusing more and more on one important factor: output. The employee experience, however, is a crucial component of the puzzle that is sometimes missed. Remarkably, only 13% of employees say they are completely satisfied with their jobs.

Elevate team efficiency with the 18 Minutes approach, a key to tracking time for improved productivity.

A project intake process is a standardized workflow to help teams capture, prioritize, and follow through on new requests. Learn the components of an effective intake process, and how to build one for your team. Swamped by project requests? Overloaded with last-minute asks? If so, you’re not alone—and we have a solution for you. Enter: the project intake process, a tried-and-true method to prioritize the right work at the right time.

Discover the transformative power of not-to-do lists! Boost your team’s efficiency and gain a whole new perspective on task prioritization and productivity. Learn how time tracking software, like Insightful, can get your team into shape.

Healthcare has transitioned from focusing solely on doctors' proficiency to a patient-centric approach, bringing patients' needs and experiences to the fore. As a result, positive patient experience examples have become integral to the healthcare system. In fact, it is now globally recognized as an independent dimension of healthcare quality, shaping a person's perception of the quality of care they receive.