Teams | Collaboration | Customer Service | Project Management

Try Zulip's next-gen mobile app, powered by Flutter

I’m very happy to announce the general beta release of Zulip’s next-generation mobile app for Android and iOS! For over a year, we’ve been rebuilding mobile Zulip from scratch atop a new technical foundation powered by Flutter. The new app offers a sleek new design and a faster, smoother experience than the old app built on React Native. For those of you just tuning in: Zulip is an open-source team chat application designed for seamless remote and hybrid work.

Infrastructure Security in Cloud Computing

Did you know cybercrime could cost the world $10.5 trillion by 2025? As more businesses adopt cloud solutions and rely on public cloud and private cloud computing environments, safeguarding cloud data is critical. Consequently, understanding infrastructure security in cloud computing and the role of Independent Software Providers is vital for protecting your assets.

6 proactive cyber defense: securing remote-first enterprises in 2025

‍ In 2022, LastPass detected suspicious activity in their development environment, where hackers gained unauthorized access to portions of their source code and technical information. By November, the attackers exploited this stolen data to breach a third-party cloud storage service. In March 2023, hackers exploited vulnerabilities in a senior DevOps engineer's home setup, using keylogger malware to bypass multifactor authentication and access the LastPass corporate vault.

Product development process: The 6 stages (with examples)

The product development process is a six-stage plan that involves taking a product from initial concept to final market launch. This process helps break down tasks and organize cross-departmental collaboration. Find out how to implement a process of your own. Product development is both an exciting and difficult endeavor. From initial ideation to research and prototyping, no two product launches are the same.

What Are the Advantages of Integrating SMS with Team Messaging Apps

Effective communication is, without exaggeration, a key success factor in a business environment where the speed and accuracy of information exchange have become crucial. However, traditional means of communication have their limitations. These include the time it takes to deliver messages and the risk of losing important emails in the spam stream. But at the same time, SMS, as a universal channel, does not require access to the Internet. It is available on any mobile device.

Essential Compliance Practices for Mobile Apps in 2024

In the era of mobile applications, Increasing roles of security and legal concerns in mobile applications are essential to developers of mobile applications, owners of businesses, and information technology (IT) workers. Their failure can result in losses, deterioration of user trust, and tarnished company reputation. This paper looks into compliance best practices of mobile applications in 2024 considering mobile privacy policies, security measures, and required laws.

Call Center Productivity: The Ultimate Guide to Metrics, Importance, and Strategies (2024)

Call centers are the unrecognized yet true heroes of client experience. They’re the ones shuffling vast numbers of calls, taking care of problems, and keeping clients satisfied. Yet, can we just be real — when efficiency plunges, it’s like watching a hero stumble over their cape. Did you know that according to PwC, 61% of customers will walk away from a brand after just one bad experience? That’s a lot of pressure, but also a huge opportunity to shine.

A Guide to Employee Task Tracking: Best Methods & Top Tools

Why is it that no matter how hard you try, you always find yourself struggling to manage your to-do list, and yet the tasks keep multiplying? Well, imagine for once, there is a well-oiled machine that makes it effortless to keep track of your and your team’s tasks and ensures everyone’s roles and deadlines are met. Sounds too sweet to be true? Bet you’ll be surprised.

Christmas 2024 Version Update: Usability Improvements

The holiday season is made special by its little delights – a glowing string of lights, a crackling fire, and a perfectly wrapped gift. In that same spirit, our Christmas update brings together many thoughtful improvements that may seem small individually but collectively add to a more delightful user experience.