Teams | Collaboration | Customer Service | Project Management

From assembly line to AI: Upgrade intranet tech to connect frontline manufacturing workers

Artificial intelligence in manufacturing tends to conjure up ideas of predictive maintenance, supply chain optimization or quality control. All are true, of course, but as a data specialist, I view these more as outcomes. What drives these outcomes is an underlying AI-powered employee experience technology that delivers greater employee engagement, a single source of truth, and best-in-class internal communications — all of which empower your people to excel in all they do.

Compensatory Time: What It is and How to Calculate It

Compensatory time (or "comp time" for short) is a time off that employees get instead of overtime pay. For example, if you work an extra four hours on a busy Thursday, your employer might give you six hours off another day instead of paying you overtime wages. It's like a "time in the bank" system - you put in extra hours now and take them back later when things are slower.

Data Integration Tools: Simplify Your ITSM Data Management

Did you know that businesses using data integration tools within IT service management (ITSM) framework can analyze and synchronize service data up to 85% faster? Data integration platforms are essential for managing data from various sources, whether it’s on-premises, cloud-based, or a combination of both.

7 steps for a successful cloud migration

Today, more than half of companies rely on cloud infrastructure, and with 63% accelerating migration mandates, cloud computing has become a core technology for modern businesses. But while the cloud offers many notable benefits over on-premise, such as cost-savings, performance boosts, and tighter security, the actual process of migration is a major hurdle for many organizations.

Top reasons why customers choose Wire

It’s no secret that the need for secure communications is bigger than ever. Online threats are more sophisticated, and getting worse as bad actors leverage tools like generative AI. If you're not worried about how to protect your organization, then you haven’t been paying attention. From sensitive client data to proprietary information, unsecured communication is a large and attractive target.

November 2024 Version Update: Referral Program, ELI chat & Usability Improvements

We know many customers find us through recommendations from friends and colleagues. As our way of thanking you, we’re launching our referral program so you can start earning monetary rewards for referring others to Scoro! This month’s updates don’t stop there—we’re also launching our AI-powered chat assistant ELI and a selection of usability improvements to make your daily work run more smoothly.

Decimal Hours Calculator: The Complete Guide

A decimal hours calculator is a very useful converter for instantly converting time to decimals and vice versa. Such converters are helpful during payroll calculation as we may sometimes need time in the decimal format instead of the standard format. However, there’s a lot more that goes into minute conversions than this. Thus, if you also want to know more about this aspect than this, then you are on the right page. However, manually converting decimal hours into minutes will be time-consuming.

20 Miroverse templates to make the most of Intelligent Widgets

There are so many words we could use to describe our Miroverse community, but one of the first that comes to mind is creative — as you consistently impress us with inventive and practical templates. In our latest challenge, we asked Miroverse creators to design templates that use at least one of our new Intelligent Widgets — four intuitive add-ons that bring new collaborative functionality to your Miro canvas.

Securing Your eCommerce Customer Support: Best Practices for Safe Email Communications

In 2023, 35% of malware was delivered via email, making it the most common attack vector. Running an eCommerce platform means that your customers trust you with a lot of sensitive data. This, along with ever-increasing privacy regulations, makes cybersecurity increasingly important. While many companies protect their internal systems, they don't consider how they exchange information with their clients. In this post, we look at how you can secure your email communications.