Teams | Collaboration | Customer Service | Project Management

Case Study

Using Mattermost as a tool for COVID-19 contact tracing

VCLB Ghent is a Belgian non-profit organization that serves pupils between the ages of 3 and 18 years old. Every two years, we offer students a free medical checkup. The organization also works with schools to support students that struggle with learning disabilities, behavioral problems, and other issues. As a multidisciplinary team, VCLB Ghent’s staff does contact tracing for schools in the event of an outbreak of a contagious disease, such as meningitis, hepatitis, or measles.

How Leverage uses Asana for sprint planning to scale their business

At the end of the day, most business owners have three major concerns when it comes to planning the growth of their business: It’s a trend I’ve seen across nearly all industries through my own business efficiency consulting and the work my company, Leverage, does for our clients. We function as a tech-enabled growth agency that helps businesses generate more revenue through marketing efforts while also saving costs by improving their operational efficiency.

AI Customer Service Case Study - Featuring Lingokids

An interview with the customer service team at Lingokids. This video will cover what they learned when incorporating Netomi's artificial intelligence to their customer support operations. Discover how the customer service team automates their most redundant support tickets at an extremely accurate rate.

Jessamine Eaton of Habitium shares how Time Doctor is essential to their global team

“It’s just as easy as starting or stopping a timer”- Jessamine Eaton, UK Manager for Haibitium. Jessamine Eaton shares her experience of using Time Doctor and how it has helped them hire professionals from around the globe while also having a flexible work schedule which increases the productivity of their team.

How Boston Centerless Monitors Employee Computers Remotely (Case Study) | CurrentWare

Boston Centerless is a mining and metals supplier based in Boston, Massachusetts. When COVID-19 forced a majority of their workforce to work from home they knew they would need to rely on CurrentWare's remote workforce management software to keep their employees productive and secure. Do you want to know how your employees spend their time while working from home? Get a free trial of CurrentWare's remote employee monitoring & device control software.

Marketing Communication Agency Saves Time and Money with Scoro

NOSUCH is a full-service marketing communications and branding agency. They’re one part of NS+R, a global media production company that specializes in content creation and creative production. NS+R has offices in the UK, Netherlands and India – their mission is to create ‘best in brand’ experiences through well crafted, beautifully designed and professionally executed content. All NOSUCH meeting rooms have inspiring names.

Elsevier Tech cuts report generation time to less than half with Freshworks Analytics

Elsevier Technologies is a global information analytics business that helps scientists and clinicians to find new answers, reshape human knowledge, and tackle the most urgent social crises. For 140 years, they have partnered with the research world to curate and verify scientific knowledge. As one of the world’s foremost providers of scientific, technical, and medical information, Elsevier publishes more than 470,000 articles annually in over 2,500 journals.