Teams | Collaboration | Customer Service | Project Management

Case Study

How lecturer Ayman Jawhar keeps MBA students engaged in the virtual classroom

In February of 2020 the world-renowned INSEAD business school introduced its first course in product management, designed and taught by professor Manuel Sosa and lecturer Ayman Jawhar. Unfortunately, the severity of COVID-19 became apparent shortly after the course began. Like countless universities around the world, INSEAD’s Singapore campus shut down and the new class – and its 45 students – were forced to go completely virtual.

How OW2 leveraged Rocket.Chat to build an entire virtual event in two weeks

The COVID-19 pandemic left conference organizers and event planners in a tough spot. Hosting a virtual conference seems to be the natural move for organizations that had to move away from face-to-face events in 2020. However, organizing online events might seem overwhelming for a few people.

How a branding agency utilizes OneDesk's project management features

As small businesses grow and acquire new customers and users, their work management needs also grow. For agencies that offer multiple, different services, it’s challenging keeping track of every piece of work and every person that is involved with making it happen. Over the course of a business scaling up, they pick up new tools along the way to address needs as they are identified.

Mattermost's QA journey with Rainforest and what we've learned so far

Here at Mattermost, our team of developers and quality assurance analysts are proud of what we build and work hard to ship a quality product on the 16th of each month. However, maintaining our high bar for quality month over month isn’t without its challenges!

How a Network Services Company Uses OneDesk's Portal

Finance aside, the majority of business challenges faced by management teams are deeply rooted in a need to build customers’ trust in the brand or to improve operational efficiency. The concern is well-founded. Businesses will face these challenges regardless of the size, industry, or approach.

How Gluu Managed To Win Large Enterprise Customers With Rocket.Chat

Managing users and passwords for different applications can be a real challenge. especially if you are an enterprise admin. The stakes are high–get it wrong and hackers may compromise your organization. That’s why Gluu has been helping different organizations to centralize digital authentication since 2009. The Gluu Server is the most comprehensive open-source identity platform on the market.

Itero: Scoro's Long-Time Implementation Partner in Latvia

Itero – a digital intelligence agency based in Riga, Latvia – is named after the latin word for organizing and standardizing processes. In that spirit, they offer business software implementation, graphic design, web development, and online marketing services that help their customers increase traffic, improve sales, and boost customer engagement.