Teams | Collaboration | Customer Service | Project Management

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6 ways organizational charts improve company communication

An organizational chart (often called an “org chart” for short) is a visual representation of your company’s structure, including its hierarchy and how departments are connected. In most cases, this diagram is relegated to the company intranet or a random folder. And while you might dust it off for the occasional presentation or update it when you remember, it’s typically viewed as a piece of stagnant documentation as opposed to what it could be: a beneficial resource.

Introducing InvGate Service Desk's Virtual Agent For Microsoft Teams

Our integration with Microsoft Teams has reached a whole new level of proficiency. We’re pleased to introduce you to the InvGate Service Desk Virtual Agent for Microsoft Teams! It’s no news that you could already expand your support communication channels by integrating your service desk instance with Teams. Now, we’re adding new capabilities that leverage the possibilities Artificial Intelligence unlocks for IT Service Management to further improve the overall user experience.

11 Best Construction Scheduling Software in 2024

Construction projects are large, complicated, and lengthy. Not to mention that these teams are often fragmented, disconnected, and dispersed. This makes bringing everyone on the same page a challenge. To complicate things, they must juggle tasks, deadlines, and resources while maintaining cohesiveness. Fortunately, construction management software, which includes construction scheduling software as a subset, is a powerful binder that takes you from groundbreaking to grand openings.

Try the Zettelkasten method to manage information overload

All day, every day, we’re inundated with ideas: facts, figures, notions, new books, new shows, health tips, dad jokes. They’re born from the article we skimmed while sipping our morning coffee; the podcast episode we listened to at the gym; the nugget of wisdom we pulled from a fortune cookie.

Top 11 Procurement Challenges & their Solutions

Procurement sits right at the heart of every organization. It links internal needs with the external supply chain. It’s a role that demands: The challenges are big—from maintaining cost efficiency amidst economic volatility to integrating advanced technology for smarter operations, all while achieving significant cost savings through improved transparency and centralized purchasing.

Ensuring Financial Security in Business Collaboration Tools

Businesses today need secure collaboration tools to protect their financial data. With cyber threats evolving, choosing platforms with top-notch encryption and robust security features is crucial. Advanced AI-powered systems, for instance, are transforming how companies guard against breaches. They not only safeguard information but ensure seamless operations without compromising sensitive details.

5 best tools to enhance digital civic engagement

Civic engagement is now one of the key activities that define a healthy democracy. Moreover, digital civic engagement fosters trust between citizens and the government. The result? A more accountable governance. Without this, democratic societies are likely to turn into isolated and indifferent societies that do not meet the needs of their citizens.

Are IT people socially awkward? Debunking 4 IT stereotypes

Let's clear the air from the get-go: IT can be frustrating. We've all had a moment where our interaction with the IT department left us grumbling. But these experiences often give rise to IT stereotypes and myths.How many of those perceptions are still valid today? Are we clinging to an outdated image of what an IT worker is like?