The success of a firm can be determined by the effectiveness of its team structure in the fast-paced and dynamic business environment of today. The adaptability, cooperation, and creativity needed by modern enterprises are beyond the capabilities of traditional hierarchical frameworks. In response, companies are investigating novel team structures that promote ingenuity, self-governance, and flexibility.

Generative AI tools such as ChatGPT, have been a popular topic lately. Many businesses and clients are experimenting and exploring the use cases of how AI can be used in their industry. For instance, AI can be used for customer support by integrating it into ticketing and chat features. If you’re not already sold on the idea of using AI, let’s consider some of the uses and benefits of using AI for customer support processes.

In the high-stakes defense sector, where the margin for error is razor-thin, communication is everything. Imagine coordinating over 1.3 million active-duty personnel across the globe. That's the reality for the United States, home to one of the world's largest military forces. This sheer size underscores the need for seamless communication. It's about ensuring messages are sent, clear, received, and correctly understood, no matter the circumstances.

With the advances in technology over the years and various developments in the tech industry, the working decorum has also significantly changed. Nowadays, smart work is the key and thus you also need smart tracking with Computer Monitoring Software for your employees. In this blog, we will tell you 9 smart ways to track computer usage in 2024.

In case you missed it, a couple weeks ago we hosted this year’s first What’s New webinar. Check it out on demand to hear directly from our Product Marketing team who dove into new updates, feature glow-ups, and demos. Once you’re caught up, take a look at all the new releases from this past month that will help you build, iterate, and design faster with Miro. This includes new visual cues to comment bubbles that make it easier to have contextual conversations.

Wondering how to track remote employees’ productivity? Establish clear deadlines, set up regular feedback sessions, track attendance, and utilize employee monitoring software. Check out our short guide and discover more practical tips to sustain productivity in remote or hybrid work arrangements while fostering professional growth.

In today’s corporate environment, your team’s structure can either be the key to success or a roadblock to reaching your objectives. The formation of a cohesive team is essential for increasing output, facilitating easy communication, and elevating employee happiness. This blog post attempts to analyze several team structuring strategies, highlighting their significance and offering guidance on creating the ideal structure to meet the particular requirements of your company.

Adam Martoccia, eSupport Manager at Morris-Jenkins tells us how surfacing key information from monday.com and Google Sheets on TV dashboards had a positive impact on their contact center performance. At Morris-Jenkins, they believe in empowering their people with data. Adam realized his Digital Support Team would perform better if they had visibility and awareness of their KPIs, so he started looking into TV dashboards as a potential solution.

If your team uses both monday.com and Slack then it’s likely you’ve tried their native integration for managing activity between the two channels. But what about reporting on the overall performance of your team with data from monday.com? When working on goals that extend further than individual tasks it can be helpful to have a holistic view of monday.com activity in a report.