Teams | Collaboration | Customer Service | Project Management

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The Ultimate Guide to Effective Team Leadership

Strong and authentic leadership qualities are valuable in every role and at any stage of employment. Even if you are not yet in a managerial role, you can explore ways to demonstrate your leadership skills inside your firm. Being a team leader is one method to exhibit leadership abilities early in your career.

92 million workers to embrace full-time remote work by 2030

The World Economic Forum (WEF) has made a groundbreaking prediction: 92 million workers will work full-time remote work by 2030. This is a big change from the current 73 million. It shows that more and more people are working from home, and the COVID-19 outbreak made this happen faster.

Digital Experience Monitoring for macOS

In this overview video, we'll be walking you through Service Watch Desktop for macOS. We'll cover the benefits of utilizing Service Watch for macOS and the configuration and deployment process. We'll then review the data being collected by Service Watch and some additional functionality in Active Tests, Device Groups, and Alarms.

Mapping your software: Your guide to essential architecture diagrams

Whether a developer is maintaining an existing product or building a new one, they’re likely not doing it in a silo. From teammates to designers and product managers, there can be many stakeholders for even just a small feature change. That’s why it’s so important to have a software architecture diagram: a source of truth that outlines your software’s structure and the relationship between its different components.

Manish Kapur: Optimize these 4 areas to grow your agency

Forget about revenue for a moment. Consider how much more profitable your agency would be if you optimized your team’s time and improved utilization. If you could reduce hiring costs by keeping staff for longer. If you understood the leaky buckets in your outgoings and reduced losses like over-servicing through improved best practice. Manish Kapur, who has over 25 years of experience in creative ops, explains how he streamlines agency operations and boost profit within agencies of all sizes.

Free timesheet templates in Excel, PDF, Word formats (weekly, monthly, bi-weekly)

If there’s one thing that both employees and employers agree with, it’s that time tracking is an extremely tedious process. To make the process easier, download the three free employee timesheet templates in MS excel, Google Sheets, MS Word or PDF formats given in this article. You can also use an automated time tracking tool instead of filling out spreadsheets or PDFs manually.

How to Prepare Your Agency for an Acquisition w/ Karl Heasman

Many agency owners don't begin with the end in mind. Did you? If you answer questions like "How much do we need to make?" with "I don't know...more!" or "When will I be able to retire?" with "Not now!"... ...you're not alone. Seasoned agency owner, Karl Heasman, Founder of Greycott Consultancy has had his own successful exits and now helps other agency owners prepare for acquisition--by beginning with the end in mind.

HR and Payroll Management Solutions | Top 10 Picks

Manually managing payrolls and HR is old-fashioned. An easy way to go for is to use an automatic, and fully integrated HR and payroll management solution. Here are the top ten HR and Payroll Management Solutions to manage payroll for your small business: To avoid costly mistakes and legal issues, it’s essential for businesses to understand the rules and responsibilities of handling employee pay. Without knowing these, they could face fines, lawsuits, or harm their reputation.

Optimize Field Service Operations | Workstatus

Struggling with inefficient field operations? Get your dispersed teams working like a well-oiled machine with Workstatus's Field Service Management software. In this video, learn how Workstatus gives you pinpoint control over field teams through real-time mapping, movement tracking, and more. Optimize schedules, verify work, prevent payroll fraud, and keep projects on budget. Gain the visibility you need to manage dispersed teams and remote workers effectively.