Effortless Planning, Purposeful Living: The 7-Minute Life Method for Managers
Optimize your day with the 7-Minute Life, a transformative system utilizing Insightful to streamline the process and achieve increased productivity.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
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Top 6 valuable certifications for aspiring product managers
Great product managers are made, not born. There are plenty of jobs out there where people can get by on talent and charisma alone. But a product management role isn’t one of them. That’s because the skills, experience, and competencies required to manage and make a great product are numerous, diverse, and overlapping. Some might come naturally, but others require hands-on experience and still others, formal training.
What is business process management? A BPM guide
If outdated processes are holding you back, business process management (BPM) can help. In this article, learn how to streamline essential business processes so your company can get more done, faster.
Building trust and security at the intersection of AI and CX | Conversations with Zendesk Podcast
💡 On this episode, we’re joined by Joey Edwards-Lebair, Senior Customer Insights Manager at Zendesk. 🔋 Joey shares valuable insights into the evolving landscape of customer experience (CX) in the age of artificial intelligence. We discuss how AI is reshaping customer service, the importance of data privacy, and the future of voice communication in the digital-first era. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
How to honor what makes you unique with your career
From concert posters to Big Tech, our Executive Creative Director Josh Higgins shares his uncommon path to creative leadership.
Unified Work Communication: Leveraging Messenger Tools And ERP For Business Success
The modern online e-commerce business world is changing at such a fast pace, where achieving unified communication between messaging tools and ERP systems is becoming essential for operational efficiency and remain competitive in the digital landscape.
SLA Compliance: Meeting Service Level Agreements with Precision
If you are a service provider, you know how important it is to meet Service Level Agreements (SLAs) consistently. Customers expect you to deliver the services you promised with precision, on time, and of the highest quality. That’s why SLA compliance is critical for your business to succeed and meet customer expectations.
Project portfolio management 101
Project portfolio management helps you organize data and highlight crucial information during project life cycles inside each portfolio, which saves time and increases efficiency. In this article, learn how you and top-level executives can get a bird’s-eye view of all your business project life cycles and remove barriers to high-level performance. If you manage various initiatives across different teams and departments, you know how hard capturing and sharing results can be.
5 Ways to Tackle Digital Transformation With ITSM
IT Service Management (ITSM) is a fundamental piece in your digital transformation puzzle. In short, it provides a structured approach to managing digital services, ensuring they align with your organization’s digital transformation goals. When embarking on such a journey, you will be leveraging different technologies to improve and optimize business processes, enhance customer experiences, and drive overall organizational efficiency.
Organize Your Life for Success: The POSEC Method's Roadmap to Personal Fulfillment
Explore the transformative power of the POSEC method, an efficient time management technique. Learn how to prioritize tasks with precision. Uncover the benefits and potential challenges, and track employee progress into seamless collaboration.