Teams | Collaboration | Customer Service | Project Management

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What's new in Asana | September 2024

Welcome to the September edition of What’s new in Asana. First, copy charts from dashboards and paste them into external applications for presentations and documents. Next, archive inactive portfolios to maintain a focused view of current work while still retaining access to historical records. Finally, use AI chat to quickly and easily follow up on and add comments to multiple tasks. For a full list of what’s new this month, check out our Release Notes in the Asana Help Center.

How to Align Employee Expectations With Team Goals

Employee expectations are behavior, performance, and outcomes employers require from their workforce. They provide clarity and direction, ensuring the organization achieves shared business goals. Without outlining (and monitoring) these expectations, employees won’t be clear on their roles or how they contribute to the bigger picture. They may become disengaged, lose productivity, or leave, which hurts any business.

Firewall Port Mapping: Everything You Need to Know

Firewall port mapping is a fundamental concept in network security that allows administrators to control and direct traffic flows. It's a key part of configuring firewalls to ensure that incoming and outgoing traffic is properly routed while keeping malicious activity at bay. This article will walk you through what firewall port mapping is, its security implications, and best practices for implementing it effectively.

An introduction to AI agents: The future of CX | Zendesk

What are AI agents? In this video, we explain what AI agents are, how they differ from the bots of the past, how they work, and how they're transforming CX. Watch this video to learn about the capabilities of AI agents and the benefits they can bring to your customers, service team, and business. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Establishing a Company Culture of Teamwork Through Collaboration and Transparency: 5 Tips for Teamwork

In today’s dynamic work environment, fostering a company culture of teamwork is essential for success. Collaboration and transparency are the cornerstones of effective teamwork, enabling companies to leverage diverse skills, streamline processes, and achieve common goals. A strong culture of teamwork not only enhances productivity but also boosts employee morale and engagement, creating a positive and inclusive workplace.

What is Knowledge Management for Professional Services and Shared Services Organizations?

In today's fast-paced business environment, professional services companies, including consulting firms and shared services organizations, face the challenge of managing vast amounts of information and expertise. Effective knowledge management is critical for these companies to maintain a competitive edge, streamline processes, and provide exceptional service to their clients. But what exactly is knowledge management, and why is it so vital for professional services companies?

How To Develop Your First Government Proposal and Respond to RFPs

Venturing into the realm of government contracting can be a lucrative opportunity for businesses of all sizes. However, the process of developing your first government proposal and responding to Requests for Proposals (RFPs) can seem daunting. Understanding the steps involved, knowing how to navigate the requirements, and leveraging technology can help streamline the process and set you up for success. Here's a guide on how to develop your first government proposal and respond effectively to RFPs.

Embracing regret and asking why not with bestselling author Dan Pink | Experts Unleashed | Atlassian

Dan Pink is a best-selling author and leading expert on motivation, work, and human behavior. An award-winning writer, Dan has five New York Times bestsellers, including Drive, To Sell Is Human, and When, which have been translated into 46 languages. Known for blending research with practical insights, Dan’s work focuses on the changing nature of work and how to improve performance. Dan has delivered popular TED Talks (Top 25 all-time viewed!) and is a sought-after speaker on business, leadership, and creativity.