Employee service management is a strategic initiative aimed at elevating employee support by streamlining HR and IT services, automating routine tasks, and empowering employees with self-service capabilities.

In the anonymous grid of a video meeting, it’s easy for people to tune out – and miss out. Here’s how meeting leaders can fight it.

Sometimes, retrospectively looking back on how software development and IT operations have evolved over the years is important. Over the last several years, we have seen the rise to prominence of two key methodologies: Agile and DevOps. Nowadays, these terms form part of the everyday vernacular for organisations leveraging complex software development.

‍ In healthcare, every second counts. Therefore, secure and reliable communication between the medical teams, patients, and support staff is compulsory. Healthcare communication software has done a lot to develop communication between all stakeholders in the field of medical treatment. Patients also favor healthcare providers who offer robust digital communication and services due to the added convenience.

By now, you may have heard that the US banking giant Wells Fargo has fired some employees following claims that they were faking keyboard activity to fool the company into thinking they were working when they were not. This has left many managers to wonder—Are my employees faking their computer activity? Employee monitoring software is crucial in tracking productivity and ensuring accountability in the modern workplace.

The startup environment is fast-changing and competitive. Success depends on constant innovation and operational efficiency. Getting ahead means using cutting-edge technology that can streamline processes and provide a competitive edge. Artificial intelligence (AI) has emerged as a game-changer in this context. There are many powerful tools in the field of project management, for example. AI tools offer startups a toolkit for success.

Requirements management helps you ensure your final project deliverable meets the needs of stakeholders. Simply put, a requirement is something stakeholders want or need, and requirements management helps you fulfill that need. Read on to learn how requirements management works, then do it yourself with six simple steps. It’s Friday night and you’re about to order pizza. You’ve got the phone in one hand and a list of requests from your friends in the other.

Write it down. It’s common and worthwhile advice when you want to comprehend and remember information, with plenty of research backing up the power of note-taking. But while the process of taking notes is helpful in and of itself, it can still be improved. For example, depending on your handwriting, the location of your notes, or even how organized you are, it may not be so simple to read your scribbles or even find the information you want to revisit.

HR teams handle vast amounts of information daily—policies, employee records, training materials, compliance documents, and more. Organizing all this data can become a challenge, especially as companies grow. That’s where HR Knowledge Management (KM) steps in. With a structured way to collect, store, and share HR knowledge, a solid KM system helps streamline operations, improve decision-making, and boost employee satisfaction.