Teams | Collaboration | Customer Service | Project Management

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What is Device Management in IoT? A Comprehensive Guide for MSPs

Step into the Internet of Things (IoT), where seamless connectivity and real-time data sharing transform modern operations. As Managed Service Providers (MSPs) increasingly navigate this landscape, the efficient management of IoT devices emerges as a pivotal task within their repertoire. From orchestrating initial deployment to overseeing ongoing monitoring and end-of-life management, IoT device management becomes paramount for MSPs aiming to deliver seamless IoT services.

How to create a CRM strategy that drives sales and loyalty

A CRM strategy is a company-wide plan to increase revenue and improve customer relationships using specific actions and technology. In this piece, we teach you how to build a CRM strategy with the use of CRM software. CRM software helps teams turn strategy into action by consolidating data. It also helps teams improve existing CRM strategies to better meet customer needs. In business-to-consumer (B2C) companies, the buyer journey is paramount. Happy customers are loyal to brands they love.

Tips, Tricks and Tools for Remote Team Collaboration

In today’s ever-evolving work landscape, remote teams are becoming increasingly common. With numerous advantages, such as flexibility and access to global talent, remote work has transformed how we collaborate and achieve our goals. But how can we ensure that our remote teams remain engaged, motivated, and productive? The answer lies in effective communication, trust-building, and engaging team-building activities.

Fact vs. fiction: The role of Gen AI in employee facing applications

Join industry experts, including Simpplr’s Chief People & Experience Officer Miriam Connaughton, Simpplr’s Chief Technology Officer Parag Kulkarni, and Akshay Bhushan, Partner at Tola Capital, as they dive into a insightful discussion about the use of artificial intelligence in employee applications like intranets. In this session they will: — To stay in touch and learn more about Simpplr, please like this video and subscribe to our YouTube channel.

How I Do Network Diagramming in Miro - Andre Mocke

Andre Mocke, Software Engineer at Miro, is here to talk about how he creates network architecture designs using Miro diagrams. Andre shares how he uses built-in shape packs — like AWS icons — to map out an architecture solution with his team. He also runs through how to move from abstract agreements to implementation details. And then he shares a few tips on staying aligned when working on complex network architecture projects with cross-team stakeholders.

Blueprints for success: Actionable findings from our 2024 State of Internal Communications Report (webinar recap)

Level up your internal communications game with actionable findings from Simpplr’s 2024 State of Internal Communications Report. Get practical tips and best practices — from how to position IC as a strategic advantage to secure more budget to using artificial intelligence to do more with less.

Ethical AI, Automation, and the Future of Employment with Christina Kucek, Executive Director

This episode features an interview with Christina Kucek, Executive Director of Intelligent Automation at CAI. She has over 15 years of consulting experience in delivering cutting-edge implementations in Conversational AI, natural language processing, and robotics process automation. In this episode, Shawn and Christina discuss the impact of AI on employee experience: from onboarding to accelerating workflows to building in ethics.