Teams | Collaboration | Customer Service | Project Management

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10 proven tips to enhance team work-life balance and boost engagement

Maintaining a healthy work-life balance within the team has become crucial for businesses looking to sustain employee engagement and productivity in an era where the lines between work and personal life are becoming increasingly blurred. Ignoring team work-life balance has serious consequences; these include reduced productivity, high turnover rates, burnout, and low job satisfaction.

Small businesses, big impact: Join the community made just for you

Slack has enabled small businesses around the world to do more with less. From delivering world-class customer experiences to centralising communication with internal teams and external partners, Slack has helped teams everywhere to make the most of every resource. The bottom line? Small businesses rely on Slack to power their operations and grow their business at scale.

Why traditional office workplaces are becoming extinct

The nature of work has been transformed significantly, moving away from the traditional Monday-through-Friday, 9-to-5 office routine. Recent research, including a comprehensive meta-analysis by esteemed institutions like Stanford University, the University of Chicago, and the Instituto Tecnológico Autónomo de México, provides robust evidence supporting this shift.

8 new IT challenges businesses face in 2024

What’s your gut reaction when you find out about a significant new technology that is likely coming to your business? For some, this news generates excitement as they see the boundless possibilities. Others might feel frustration as they remember the difficulties of the last major upgrade or fear the business disruption that could be headed their way. Both of these responses (and anything in between) are legit.

How Live Location Tracking Boosts Business Efficiency?

Tracking live location is very important for organizations with employees working in the field, remote assets, and vehicles. It helps to improve operations. Technology keeps upgrading, and location tracking is important to this development. Companies must now track their on-site teams to stay ahead. Real-time location tracking is a solution to many modern problems, including being able to see your operations or where your assets are at any given time.

HaloITSM New Features: Q1 2024

Introducing the latest enhancements in HaloITSM! We’ve been hard at work incorporating your feedback to bring you a more efficient and flexible platform. Q1 of 2024 brought a range of new features, from leveraging AI for report queries and redesigning OLA configuration, to integrating Microsoft Teams chats directly within tickets, these updates are all about making your IT Service Management smoother and more tailored to your needs.

How to build a scalable IT budget

How much business could your business do without IT? These days, “none” is far and away the most common answer. Yet many organizations struggle with how to approach spending and budgeting related to IT. Information technology may be the backbone of a business, but it usually isn’t front and center in strategic discussions and high-level decision-making. And whatever spending is happening, the budgeting process underneath it often doesn’t scale well.

8 most secure government communication platforms

Clear and accessible government communication is key to building trust and transparency between the government and its citizens. It empowers citizens by keeping them informed about policies, initiatives, and decisions, fostering a more educated and engaged society. However, accomplishing these purposes on a large scale presents a major challenge regarding compliance, security, and interoperability.

How to get started with visual thinking: Diversify your brainstorm sessions with these visual thinking techniques

Unlike verbal or word-based thinking, which is sequential and linear, visual thinking uses imagery and spatial representation to organize information. For visual thinkers, this way of laying out information sparks creativity and imagination, as it helps them comprehend concepts, identify new patterns, and make connections.