Teams | Collaboration | Customer Service | Project Management

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What You'll Find at the Crossroads of Digital Transformation and Compliance

What do risk and compliance functions risk by deferring digital transformation? How can risk and compliance functions jumpstart an organization's digital transformation? Why does intelligent information management underpin the compliance function AND digital transformation at the same time? These and more questions answered in this podcast featuring special guests Alexis Evangelou from Iron Mountain Cyprus and Vanessa Miller of VM Consulting.

Customer Service Teams Are Challenged | StartingPoint

Customer service is a regular challenge for service-based companies. Customers ask "What is the status of my request".."Did you receive my question?" .. "What is the status of my project?"... "Did you get the file I sent to you?"...All of these can lead to confusion. Service-based teams are also using a lot of different tools to support a customer and none of the tools talk together. These challenges lead to wasted time and money. How can service-based companies solve this problem?

Waweru Mathenge on Digital Boardroom Engagement | Convene x CSIA Webinar

When boards go digital, they are given the chance to become more engaged in the operations of their organization. How does this affect their role? Waweru Mathenge, Chairman of the Institute of Corporate Secretaries in Kenya, navigates through the heightened involvement of directors as they go digital. This quote is from Going Digital in the Boardroom: Considerations and Challenges, a webinar powered by Convene and the Corporate Secretaries International Association, held on January 27, 2021.

Nitin Potdar on Transitioning to Digital Boardrooms | CSIA x Convene Webinar

More often than not, directors do not know where to start or what next step to take when they go digital. What opportunities are unlocked when boards shift do virtual boardrooms? Nitin Potdar, M&A Partner at J. Sagar Associates, shares what he thinks about a key benefit unlocked by boardroom digitalization. This quote is from Going Digital in the Boardroom: Considerations and Challenges, a webinar powered by Convene and the Corporate Secretaries International Association, held on January 27, 2021.

Webinar | Crubiks + Rocket.Chat - Making Communication more Practical and Fun

Communication in business is about collaborating efficiently. Rocket.Chat is a communication platform to facilitate collaboration and increase its efficiency for the workflow of the team. With Rocket.Chat, communication for business matters becomes simpler, more confidential, and fun.

Client Management: How To Convert & Keep Clients in 2021 | Teamwork

How to convert (and keep) clients using client management Running a profitable company isn’t just about bringing clients in—it’s about keeping ‘em around, too. We all know the stats back this up. Time and time again, we’ve been told that it costs about five times more to attract new clients than keep old ones, and increasing retention rates by just 5% can boost profits from 25% to 95%. Sounds good, huh. So, how can you convert and keep clients in your portfolio?

Client Management: How to covert and keep your customers in 2021

How to convert (and keep) clients using client management Running a profitable company isn’t just about bringing clients in—it’s about keeping ‘em around, too. We all know the stats back this up. Time and time again, we’ve been told that it costs about five times more to attract new clients than keep old ones, and increasing retention rates by just 5% can boost profits from 25% to 95%. Sounds good, huh. So, how can you convert and keep clients in your portfolio?

The 4 Types of Collaboration Habits That Make Information Security Breaches an Inevitability

Because of the ongoing COVID-19 pandemic, more people are working remotely than ever before. On the one hand, productivity hasn't really suffered as there are a large number of cloud-based tools that make it possible to be just as productive outside of the office as you are in it. But on the other hand, there are also certain types of collaboration habits that make security breaches no longer a matter of "if" but "when." Understanding what these are is the best way to avoid them at all costs.