Teams | Collaboration | Customer Service | Project Management

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Want to master innovation? Start by validating ideas quickly with these tips from product wizard Ash Maurya

Ash Maurya is the acclaimed author of Running Lean and Scaling Lean. In 2009, a significant realization about the importance of developing products to meet real needs led him to the Lean Startup movement, which was pioneered by Eric Ries and Steve Blank. From there, Ash created several business modeling tools, including the Lean Canvas, Traction Roadmap, and Customer Forces Canvas. Today, his frameworks and methodologies are used by over a million people globally through his company, LEANSTACK.

Beyond Aesthetics: Understanding the Role of Functionality and Usability in Exceptional Website Design

In the realm of website design, aesthetics often steal the spotlight, with discussions revolving around visual appeal, color schemes, and typography. However, exceptional website design goes beyond mere aesthetics—it seamlessly integrates functionality and usability to create engaging and effective digital experiences for users. In this article, we delve into the critical role of functionality and usability in website design, exploring how they contribute to creating exceptional digital experiences.

Data Privacy Challenges and Solutions - Effective Strategies for Security Teams

In 2024, around 90% of organizations expressed concerns about growing internal data threats – among them 53% of organizations find it tricky to identify and curb data risks while 37% of organizations find internal data breaches more difficult to predict and prevent than external data attacks. The surge in unauthorized data exposure has almost doubled since 2019, indicating an urgent need to control malicious insiders and information security.

Crafting a feedback culture for continuous improvement

Setting up a strong feedback culture is not only helpful in today’s workplaces that are changing quickly, it’s necessary for success and ongoing improvement. This article talks about the importance of this kind of culture and how it affects performance and new ideas. It also gives useful advice on how businesses can create a supportive environment that values honest feedback given at the right time.

Tips and best practices for showcasing employee benefits on your intranet

Well-being and work-life balance are top priorities for today’s workforce. A competitive employee benefits package is a must for retaining happy, healthy and productive workers. And you’ll need a seamless way to share those benefits — no matter how or where employees work.

Developing a systemic approach to talent management and retention

Effective people management is more than just an HR responsibility in the fiercely competitive corporate world of today. It is a strategic need. The management of talent and retention are closely related since effective talent management naturally raises staff retention rates, improving organizational performance and stability. The key techniques for developing a successful people management and retention system are examined in this article.

ConnectWise PSA and Exoprise Integration

With the increase in customers utilizing ConnectWise PSA (professional services automation) as their ticketing system, Exoprise has launched a new ConnectWise PSA integration. This integration, available for both Internal IT and Managed Service Providers (MSPs), enables automated ticket creation and resolution for Microsoft 365, cloud, UC and SaaS outage events into ConnectWise. Any network related event can be monitored and raised into ConnectWise in real-time.

Optimize Healthcare Services & Prevent Burnout With These Productivity Metrics

Enhance your healthcare operations with Insightful software monitoring PC activity! Learn about dynamic ways to manage patient throughput, optimize treatment times, and effectively utilize staff. See how Insightful’s real-time analytics can transform your care delivery and minimize staff burnout.

New in HEY! Improved Email Threads

We just revamped an essential part of HEY — working with long email threads. Before, clicking one entry expanded all of them, which was disorienting. Now you can take a peek into individual messages in a thread, and the rest stay in place. HEY now reliably detects previous replies and tucks them away until you need them. Previous content will be collapsed, making reading and replying easier.

How to Become a Miroverse Creator

Have you ever wondered who the Creators are that submit templates to the Miroverse and whether it’s difficult to become one? We’re here to answer these questions and prove that everyone can be a Creator. ​Reveal all your worries and concerns by chatting with the Submission Coordinators - Jamie Brit and Boris Aggev - who review dozens of templates every day!