Teams | Collaboration | Customer Service | Project Management

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How the team creating Basecamp uses Basecamp | Basecamp Office Hours

In this Basecamp Office Hours session (recorded live on February 8, 2023), Kimberly, Ashley and Chase share how the team at 37signals uses Basecamp to manage their day-to-day work. During this one-hour session, the team shows how the company uses Basecamp can be set up for company Human Resource functions, recruiting, and onboarding new employees.

The Value of Service and Support #servicemanagement #customerexperience #support #b2b #saas #value

Explore how leading companies are leveraging service and support to fuel growth and customer loyalty. This short dives into the strategic value of exceptional customer experiences, backed by insights from Gartner and Forbes, highlighting the transformative power of positive reviews and customer advocacy. Discover why happy customers are the cornerstone of retention and how service excellence can become your business's new growth engine.

The 5 Financial Metrics Top Agencies Get Right w/ Ryan Watson

What’s one mistake you’ve made as an agency leader you’ll never forget? Several guests on this show have shared the same exact answer: “I wish I’d invested in my own financial literacy sooner!” But, what financial metrics should you focus on the most? Even if you answer that question—how do you (and your team) impact those financial metrics that matter most for your agency?

Master Your Task Management: How the 1-3-5 Rule Revolutionizes To-Do Lists

The 1-3-5 Rule is a simple yet effective framework for managing daily tasks. It operates on the principle that not all tasks are created equal, and thus, prioritization is key. The rule suggests that on any given day, you should aim to accomplish: This structure ensures that you focus on what truly matters, while still making progress on other necessary activities. Here’s a basic breakdown of how tasks might be categorized: Tip: Start your day by identifying your 1-3-5 tasks.

4 award-winning calendar templates to transform how you organize your year

Work deadlines, personal commitments, annual goal planning, to-do tracking: For most, a calendar is the go-to tool for keeping life organized. Yet, its adaptability to any number of these use cases also makes it a perfect blank canvas for iteration. So who better to elevate the humble calendar than our active community of Creators in Miroverse? To kick off the new year, we asked Miro Creators to show us their take on a virtual calendar for 2024, with zero requirements and the sky as the limit.

12 Best Team Project Management Tools in 2024

Leading a successful team requires a blend of astute planning, strategic management, seamless collaboration, and intentional communication. That’s quite a lot of variables to actively track and manage without having access to team project management tools. Such leadership becomes even more layered and complex when dealing with multiple teams or complex projects. However, the entire process becomes considerably simpler with the best team project management tools in your toolkit.

50+ ChatGPT Statistics and Facts You Need to Know in 2024

In the ever-evolving tech world we live in, a single year can seem like ages – and the ChatGPT statistics you're about to dive into confirm just that. OpenAI's beloved chatbot, born in November 2022, has shown that its initial launch was just the starting point for something even bigger, and it’s showing no signs of slowing down. Over the last months, ChatGPT has broken several records.