Teams | Collaboration | Customer Service | Project Management

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FINED! How Financial Services Can Avoid Paying Millions for Using Unsecured Messaging Apps

💰 FINED: The use of unsecured messaging apps cost American financial firms over $500M in fines – Don't be next! Wells Fargo and other major players in the Financial industry were hit with the biggest penalties by the Securities and Exchange Commission and the Commodity Futures Trading Commission. 🤔The reason? Employees were exchanging messages in non-compliant apps such as WhatsApp, iMessage, and Signal.

Best Practices for Implementing Microsoft Teams QoS

Microsoft Teams has emerged as a vital communication and collaboration platform for modern workplaces. As organizations increasingly rely on Teams to conduct meetings, share files, and collaborate on projects, ensuring a seamless user experience becomes paramount. To achieve this, the implementation of effective Quality of Service (QoS) measures is crucial.

Debunking myths about servant leadership

Matt Rocco explains how servant leadership is compatible with key business practices such as planning, accountability, budgeting, and forecasting. Contrary to the belief that servant leaders are too lenient, Matt explains their strong commitment to results. He discusses the importance of building genuine relationships and setting clear expectations, enabling servant leaders to foster an environment of natural accountability and honest conversations. This approach balances individual care with organizational goals.

Partnering With Product and Tech for a Better Employee Experience with Shawnee Irmen-De Anda

This episode features an interview with Shawnee Irmen-De Anda, Chief People Officer at Thriveworks. Shawnee has two decades of experience serving as a human resources strategic business partner for growing and well-established healthcare organizations. In this episode, Amanda sits down with Shawnee to discuss creating brand awareness while recruiting, incorporating tech into the employee experience, and fighting burnout during times of crisis.

Payroll For Part Time Employees

Payroll for part time employees involves systematically calculating and distributing wages for individuals who work fewer hours than full-time employees. As businesses increasingly rely on a flexible workforce, understanding and efficiently managing part time payroll is essential for fostering positive employer-employee relationships. For small businesses, effective payroll management goes beyond simple accounting; it plays a pivotal role in maintaining financial health and compliance.

Customer Success Resources l Navigating Your Way Around Zendesk

Understand the resources you can use to learn about Zendesk, how to access them, and how to get more help when you need it. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Balancing Short-Term Goals with Long-Term Vision

Ready to make your goals a reality? Discover the power of Workstatus - your go-to software for setting, tracking, and achieving all your objectives! Say goodbye to missed milestones and unproductive habits. Whether you're an individual or a team, Workstatus has your back! Join the thousands already seeing success. Get started today and take control with Workstatus! Please like, comment, and share this video.

11 important benefits of KPO for business owners in 2024

The Business Process Outsourcing (BPO) industry is projected to grow by approximately 9.1% globally between 2022 and 2030. All industries within the BPO service sector, including Knowledge Process Outsourcing (KPO), will see substantial developments and improvements soon. India, for instance, has seen its KPO industry grow by over 45% in the last five years. As a result, it’s important for employers to explore the benefits of KPO and understand how they can gain from it.

Effective Employee Behaviors that Reflect High Performance

How employees behave at work defines operational efficiency. It reflects what time they take to complete what tasks and achieve what productivity. Predicting employee behavior not only helps in evaluating employee performance but also in controlling compliance with business policy and data privacy.