Teams | Collaboration | Customer Service | Project Management

Work Management

Top 10 Best Work Management Software in 2024

Are you looking for the finest work management software in 2024? Your search ends here on this page. So, why do you need a work management software? As per my experience, project management software solutions are useful to a certain extent. These include projects and tasks. However, you need a slightly different tool for managing non-project work such as daily operations, time-tracking, and sending invoices to clients.

Workforce Intelligence 101: What It Is & Why It Matters

When Google began to champion the role they felt people analytics could play in driving better HR decisions, they likely had no idea that this concept would help them become one of the largest companies in the world. Their success with workforce analytics showed a lot of growing companies the power that it could have in driving better HR and business outcomes, and it led to workforce intelligence booming as an industry.

Greece introduces controversial six-day work week amid economic challenges

In a move that sets it apart from global trends towards shorter working weeks, Greece has introduced a six-day work week aimed at boosting productivity. This measure, which expands the typical workweek to 48 hours, has been met with significant opposition from workers’ unions and the public. A spokesperson from Greece’s Ministry of Labour and Social Security stated that the policy applies to “two specific types of businesses.”

How Asana uses work management for employee onboarding

A company’s onboarding process can make or break a new hire’s performance. No one knows this better than Mike Jordan, Asana’s Head of Growth and Impact. With 20+ years of experience under his belt, Jordan helps Asana create the right frameworks to help every employee thrive. His team covers four main areas: Together, these areas make up the entire employee experience at Asana—including the company’s best-in-class onboarding program.

Top 10 workforce optimization software (features, pricing)

As a business owner, using workforce optimization (WFO) strategies can increase your company’s employee productivity and operational efficiency. And the easiest way to reap these benefits is by utilizing workforce optimization software. The software integrates data from various sources, such as your contact center, back-office, etc., into one unified solution. These data-driven insights allow you to make faster and more informed business decisions.

What's new in Zendesk Workforce Management (WFM)

Last year, Zendesk acquired Tymeshift, which has now officially been rebranded as Zendesk Workforce Management (WFM). Zendesk WFM is the most efficient solution for agent management within Zendesk, leveraging AI to predict staffing needs with precision, automating agent scheduling based on these projects and providing insightful real-time and historical analytics on team performance.