Teams | Collaboration | Customer Service | Project Management

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scoro

Revenue Forecasting: A Guide for Professional Services

Aug 1, 2024 By Rachel Bicha In Scoro
Accurate revenue forecasts are critical for sustained business growth and profitability. Without them, you’ll find yourself guessing about your financial needs. Which leads to misguided sales targets, less profitable project pipelines, and overworked or underutilized employees. Stop the guesswork and learn how to use revenue forecasts to make data-driven business decisions. This way, you can support the company’s financial health. And your team’s ability to do their jobs well.
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Actionable Alarms Dashboard

Aug 1, 2024 By Exoprise In Exoprise
In this dashboard tutorial video, we will walk you through building an Actionable Alarms dashboard. This dashboard provides users with the visibility they need into the status of their SaaS solutions as well as how their end-user devices are performing. Dashboards allow combining both CloudReady and Service Watch data into a single pane of glass for visibility. Utilizing the Alarm widgets, users can quickly identify what issues need to be investigated while quickly being able to access the affected resources for review.
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teramind

Maximizing Efficiency: A Guide to Workflow Optimization

Aug 1, 2024 By Teramind In Teramind
Think of a process that’s been taking too long to complete, costing too much to execute, or, even worse, constantly failing to deliver higher-quality work. Maybe that’s sales outreach in a retail company, proposal writing in a marketing agency, customer onboarding in a tech startup, procurement in a manufacturing firm, invoicing in a service industry, employee onboarding in a corporate setting, or accounts payable in a financial institution.
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teramind

Workforce Management for Call Centers in 2024

Aug 1, 2024 By Teramind In Teramind
Running a call center efficiently requires focusing on a lot of areas at the same time. But, how can center managers do that? Well, a good starting point is having the right workforce management (WFM) system for your call center. For example, WFM helps you predict how many calls you’ll get to ensure you have enough agents with the right skills. It focuses on keeping agents happy and your customers satisfied, all at the same time.
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monitask

Why Is Human Resource Management Important?

Aug 1, 2024 By Junun Saleh In Monitask
Human Resource Management (HRM) is a critical function within organizations, responsible for managing the most valuable asset: people. It encompasses a wide range of activities, including recruitment, training, performance management, and employee relations. In this article, we will explore why HRM is essential for organizational success and delve into its various components and benefits.
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Zoho Projects

Introducing Zia's game-changing features in Zoho Projects

Jul 31, 2024 By Anirudh Kidambi In Zoho Projects
Ever feel like tracking deadlines, task assignments, and progress updates is a never-ending struggle? You're not alone. Project managers everywhere face these common hurdles, often leading to stress, delays, and inefficiencies. Most project management teams juggle multiple projects, each with its own set of deadlines and priorities. The sheer volume of tasks and the need for constant updates makes it difficult to keep everything on track.
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