Teams | Collaboration | Customer Service | Project Management

Project profitability: 5 hidden leaks that stop scaling

Project profitability leaks in IT services, consulting, and SaaS firms: 5 hidden causes, a founder scorecard, and a 30-day plan to fix margins before you hire. Free 7-Day Trial 15 mins Setup No Credit-card Top Rated Platform Voted as Highest Rated Employee Monitoring Software in the World by G2 Summarize With AI Project profitability is what a project earns after paying for the people who deliver it. In IT services firms, consulting practices, and SaaS teams, margin rarely leaks through pricing alone.

AI is exposing the missing layer in strategic planning

AI is making teams faster, but not organizations. The gap is a missing layer: governed work context that turns a change in strategy into a change in what happens next. AI is making teams faster but that doesn’t necessarily mean it is making organizations faster. That distinction matters. In a recent 451 Research survey, 88% of organizations using AI in workplace tools report productivity gains.

Stop Wasting Time on Simple Tickets: InvGate's Virtual Service Agent For Slack

Your team already lives in Slack — so why send them to a portal? See how InvGate’s Virtual Service Agent brings the service desk right into Slack. Employees can check a ticket’s status, get how-to answers, and open requests without leaving the conversation. And when a human is needed, it escalates with the full chat attached.

Meet Employee Service AI Agents: Automate HR support and action flows | Zendesk

Discover how Zendesk's employee service AI agents go beyond answering questions to complete tasks directly within tools like Slack. In this video, see how AI agents handle employee requests from start to finish—whether instantly approving policy-compliant time off or routing leave requests to managers for manual review. Learn how HR teams can easily build these automated workflows using Advanced Action Flows.

10 best enterprise project management and PSA software for 2026

I've spent years watching teams outgrow their PM tools. Visibility disappeared the moment headcount crossed 50. According to Teamwork.com's 6 Strategic Shifts for 2026 report, 92% of business leaders say their current tech falls short on data management and reporting. Half believe they're losing revenue due to those inefficiencies. That stat didn't surprise me. What surprised me was how many teams accept it as normal.

Free Employee Monitoring Software: What You Actually Get for $0

Free employee monitoring software exists, but almost every plan is capped somewhere: at 2 to 5 users, at 30 days of data, or at the features that make monitoring useful. Only a few tools are genuinely unlimited, and those trade the user cap for self-hosting or a narrower feature set. Check the cap, the retention window and the export path before you install anything.

Best Apps to Track Work Hours in 2026: Compared for Hourly Workers

HoursTracker and Work Log are the best apps to track work hours for most hourly employees, because both calculate pay, handle overtime, and work without a manager account. Toggl Track is the best free option if you want a clean cross-platform timer without ads. Clockify is the best choice when your whole team needs to log hours. Pick by who sees your data, not by feature count. Most “best time tracking app” lists are written for the person who signs the invoice.

Operator, I need an exit from Big Tech calls

MatrixRTC has landed and Element Call takes off! All good things come to those who wait! MatrixRTC is finally here: the world’s first decentralised, end-to-end encrypted (E2EE), multiparty VoIP protocol. For messaging, decentralisation is a strength. Messages get through even when servers drop offline or networks split, and everything syncs when they reconnect. Voice and video also need low latency, though: a word that arrives two seconds late is no use to anyone.