Teams | Collaboration | Customer Service | Project Management

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How To Measure & Improve Employee Productivity in 2024

Measuring employee productivity is a critical part of today’s competitive business landscape. It’s a tool that empowers managers and business leaders to optimize growth cycles, manage performance culture during stressed periods, and understand how effectively their employees are working. Providing a roadmap to improve performance also empowers managers to enhance their performance management skills.

How to build resilient teams with Agile expert Diana Larsen

Diana Larsen is an international authority in Agile software development, leadership, and transformations. She’s also the co-author of Agile Retrospectives: Making Good Teams Great, Liftoff: Start and Sustain Successful Agile Teams, and The Five Rules of Accelerated Learning. Her most recent book, Lead Without Blame, is particularly relevant now, as it addresses the crucial need for enterprises to build resilient teams in today’s increasingly competitive and challenging landscape.

Knowledge Work Automation Will Change Compliance

All companies rely on effective compliance to protect data and streamline business operations. The advantages of automating knowledge work are infinite. Companies can implement a comprehensive database to store institutional knowledge. This approach helps organizations minimize the risk of cyberattacks, avoid document mismanagement, and enhance workflows in every department. Organizations can then focus on superior customer service.

How AI-powered tools can improve enterprise security

Developments in Generative Artificial Intelligence (GenAI) have had a huge impact on content creation, innovation, and collaboration. Everything from creating text, images, and videos, to sorting unstructured information, and generating or analyzing software code are easy to accomplish with the help of GenAI. But what can GenAI do when it comes to security?

The crucial link between employee engagement and retention

To improve things in the modern business environment, it’s important to understand what motivates and keeps employees. Companies can’t say enough about how important it is to have employees who are driven and dedicated to the business’s success, especially when it comes to new ideas and competition. This blog post discusses why employee engagement is important, how it affects retention, and gives businesses useful tips for making their staff loyal and helpful.

How a VPN Protects Sensitive Business Information

Data is the lifeblood of success in today's dynamic business landscape. Financial records, customer information, intellectual property - these digital assets are crucial for competition and they demand robust protection. While the digital age has introduced conveniences in the form of blurred geographical boundaries so businesses can operate globally, new security challenges have cropped up that must be tackled.

Steering Committee: Role, Responsibilities, and Best Practices

Every business understands the importance of staying on track in any endeavor — may it be creating a new IT system or launching a new product. To ensure that such projects deliver the intended results, having a steering committee is a good solution. Usually comprised of key stakeholders and experts, this committee acts as a guiding hand in project management and risk mitigation.

How To Know If Remote Employees Are Working

Managers can stroll around cubicles and in offices to observe what employees are working on and ask for progress reports. They can also spot physical cues of unproductivity, like absent-mindedness or task aversion. Remote managers, on the other hand, have the unique opportunity to harness trust and technology to determine whether employees are working. This technological empowerment allows them to manage their remote teams, even without physical proximity, effectively.

Empowering Customers: The Value of Self-Service Support in Manufacturing

In manufacturing, effective customer support requires technology that spans geographical boundaries and provides a wealth of knowledge. From the production of everyday goods to the development of new technology, precision and efficiency are a top priority. Empowering customers to find answers to their questions independently can lead to quicker resolutions, and establish a deeper understanding of customer needs.