Teams | Collaboration | Customer Service | Project Management

Visualization for innovation: How to use flowcharts for smarter problem solving

In December 1921, industrial psychologists Lillian Gilbreth and Frank Bunker Gilbreth presented a new model for problem solving to the American Society of Mechanical Engineers in New York City. Their “process chart” — known today as a flowchart — is a method of visualizing a process in order to improve it.

Buddy Punch Featured among the Top Products That Offer Key Features of Time Tracking Software on Capterra

Buddy Punch is proudly recognized by Capterra in the 5 Key Time Tracking Software Features and Top Products That Offer Them report, which highlights five crucial features of Time Tracking software based on the ratings given by verified software users and software solutions that offer them. According to a Capterra survey, 82% of Time Tracking software reviewers identify online time clock as a highly important feature.

Revolutionize Your Workflow with the New GPT Time Tracking Assistant by TrackingTime

We are thrilled to announce the launch of our latest innovation, the GPT Time Tracking Assistant by TrackingTime. This pioneering tool promises to redefine how you manage your workday. This state-of-the-art assistant employs cutting-edge AI technology to make managing time as simple as having a conversation. Whether you’re creating new tasks or filling out timesheets, this tool integrates seamlessly into your workflow, boosting your productivity effortlessly.

How we built Slack AI to be secure and private

Editor’s note: This was originally published on Slack’s engineering blog. At Slack, we’ve long been conservative technologists. In other words, when we invest in leveraging a new category of infrastructure, we do it rigorously. We’ve done this since we debuted machine learning-powered features in 2016, and we’ve developed a robust process and skilled team in the space.

Attendance Tracking Software: A Complete Guide

Are you looking to optimize attendance monitoring via attendance tracking software? Then, look no further. Here, you will find the most comprehensive and complete guide to tracking attendance using dedicated software. Using a good attendance tracker for employees will ensure that there are no manual entry errors or other issues. We will cover all of this and more in today’s post.

When Your Agency Has TOO MUCH New Business w/ Joe Sullivan

Many agencies--just like yours--are echoing this common refrain: Either it’s feast or famine right now. In today's episode, Joe Sullivan shares how his agency, Gorilla 76, is experiencing a "feast" season where demand is exceeding supply. They’re having to tell clients they can’t start working with them for several months–even if they’re ready to sign & start today. It’s a good problem to have, but one that they’ve still got to solve. An aim for what Joe refers to as “managed growth.”

How AI is redefining outsourcing for modern businesses

Outsourcing has been an important part of many big businesses’ plans since the 1990s. Many businesses have moved operations to places like Brazil, the Philippines, and India in the past to save money on labor costs. These countries now have inexpensive call centers and IT services. Because of this setup, which was made possible by fast data networks, work could be done almost as quickly as if it were done in person, but for a lot less money.

Empowering AI to improve customer service

Artificial intelligence (AI) was the subject of an informative webinar titled “Navigating the CS Jungle,” hosted by Liam Martin, co-founder and chief innovation officer of Time Doctor, and featuring GQ Fu, CEO of LTVplus. AI is an essential part of modern customer service. As businesses strive to boost efficiency and enhance client experiences, artificial intelligence (AI) is becoming increasingly significant in the customer service industry.

3 Ways to Set Up Real-time Analytics for your Business

If you work in a fast-paced business, it’s not hard to see why real-time analytics might be valuable. Being able to analyze live (or near-live) data can help you and your team react faster, and make more informed decisions in the moment. Setting up analytics and reporting systems always has the potential to cause a headache – this is especially true when it comes to working with real-time data.

Boost Your Workforce Productivity With Web-Based Tracker

The way companies track and manage workforce productivity is changing. The change is more frequent for companies with teams working from home or in different places. The tools and methods used before to track productivity do not work well now. Most businesses are switching to web-based trackers for productivity monitoring. Many business leaders feel pressure from management to make teams more productive. A report says 71% of business leaders feel this pressure.