Teams | Collaboration | Customer Service | Project Management

%term

How AI is redefining outsourcing for modern businesses

Outsourcing has been an important part of many big businesses’ plans since the 1990s. Many businesses have moved operations to places like Brazil, the Philippines, and India in the past to save money on labor costs. These countries now have inexpensive call centers and IT services. Because of this setup, which was made possible by fast data networks, work could be done almost as quickly as if it were done in person, but for a lot less money.

3 Ways to Set Up Real-time Analytics for your Business

If you work in a fast-paced business, it’s not hard to see why real-time analytics might be valuable. Being able to analyze live (or near-live) data can help you and your team react faster, and make more informed decisions in the moment. Setting up analytics and reporting systems always has the potential to cause a headache – this is especially true when it comes to working with real-time data.

How to Be Productive During The Workday

Are you struggling to find ways to be productive? You’re not alone. Productivity is something that most people struggle with at some point or another. But don’t worry – you can do several activities and strategies to be more productive in your day-to-day life. This guide will get you more out of your day by setting achievable goals, organizing your time and workspace, and using productivity tools and techniques. Let’s get started!

Top 4 Skills to Look Out for in DevOps Engineers

Finding the right DevOps talent to accomplish a seemingly endless series of complex technical tasks has become a top priority for organisations. As businesses strive to increase agility and scalability with the use of enterprise-grade cloud architecture, adopting practices like continuous integration and continuous delivery (CI/CD) become highly sought-after.

Story points: Estimation guide for user stories in Agile

Story points are an estimation technique used in Agile project management methodologies to help your team scope the effort required to complete a task. Story points account for factors like task complexity and uncertainty, which makes them more accurate than other estimation techniques such as time-based estimation. Estimating story points may sound complicated, but we’ve got you covered—we’ve broken down the process into six simple steps.

How Much Does Payroll Cost for Small Businesses?

Small business owners often face challenges setting up a payroll system, particularly if accounting isn’t their strength. It can lead to errors, late payments, or compliance issues. There are some factors that influence the choice of the right payroll system for a business, such as; Accurate payroll is important because incorrect tax filings can lead to penalties, fines, and legal implications for the business. Thus, it impacts its financial stability and reputation.

The 3 Keys to Thought Leadership That Drives ROI w/ Susan Baier

How can you leverage thought leadership to gain new followers, win new clients, keep them longer and increase referrals for your agency? Susan Baier, Founder of Audience Audit, where they help agencies create thought leadership content based on quantitative research that builds trust with potential clients, has seen thought leadership done well (with great results) and has seen it done poorly (with wasted time and money).

Product Roundup: What's new in Rocket.Chat 6.8

Accessibility is not just a mere add-on, but a defining facet of Rocket.Chat. In order to ensure no one is left behind in the digital dialogue, we’ve made our platform easier to use and more accessible in this latest version. We firmly believe that communication shouldn't discriminate; it should be made accessible to everyone, taking into account differing technical competencies and physical capabilities. As we move into the second quarter of the year, we keep up the pace.

Unveiling the Significance of Strategic Workforce Planning in Modern Organizations

You have been running a company for 20 years. You have 100 employees, but 20 will retire within the next 5 years, and the rest will retire within the next 10 years. Your organization needs specific skills for those roles. It is hard to get people with these specific skills in the market. In that case, you need to plan accordingly to avoid that future problem. The planning of future and current workforce is called strategic workforce planning.