Teams | Collaboration | Customer Service | Project Management

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teamwork

8 types of IT projects and their business impact

May 16, 2024 By Ben Brigden In Teamwork
If IT is the lifeblood of your business — and it is — then IT projects play a vital role in keeping your organization healthy and thriving. These projects can range from small localized projects (first aid) to systemwide enhancements (blood transfusions) to complete digital transformations (something akin to a heart and brain transplant all in one!). IT projects can be proactive or reactive, small or large, quick or years-long.
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asana

What is content marketing? A complete guide

May 16, 2024 By Caeleigh MacNeil In Asana
When brands produce great content, their audience keeps coming back for more. In this article, learn how to create a successful content marketing strategy that keeps your audience engaged. Content marketing isn’t just nice to have—it’s a necessity. Ninety percent of marketers incorporate content into their strategy, and that number is growing. Research projects that the content marketing industry will be worth $600 billion in 2024, a significant uptick from previous years.
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No-Code Workflow Builder: Automate Processes Across Your Business!

May 16, 2024 By InvGate In InvGate
Workflows are a powerful tool for businesses of all sizes – if they are intuitive enough to be used by tech and non-tech-savvy people alike. InvGate Service Desk's visual workflow builder already allowed users to drag and drop components into a process to define its multiple steps. But with the latest update, they can build, modify, and optimize them in minutes without technical knowledge — making it perfect for speeding up your Enterprise Service Management (ESM) strategy!
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scoro

16 Agency Metrics & KPIs to Track For a Profitable Business

May 16, 2024 By Sean Collins In Scoro
As an agency, profitability depends greatly on accurately tracking and understanding your company’s key metrics and data. This includes not just financial metrics, but also operational, sales, and project management data. In this guide, we’ll walk you through 16 key agency metrics and data to know and track to improve your agency’s profitability.
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The 3 Keys to Thought Leadership That Drives ROI w/ Susan Baier

May 16, 2024 By Teamwork In Teamwork
How can you leverage thought leadership to gain new followers, win new clients, keep them longer and increase referrals for your agency? Susan Baier, Founder of Audience Audit, where they help agencies create thought leadership content based on quantitative research that builds trust with potential clients, has seen thought leadership done well (with great results) and has seen it done poorly (with wasted time and money).
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insightful

How Workforce Analytics Reduces Bias in Performance Reviews

May 16, 2024 By Dora Ordanić In Insightful
Explore how incorporating workforce analytics into performance reviews reduces bias and ensures transparency. Learn how Insightful's remote employee productivity management tools empower managers with real-time data, boosting productivity and engagement across remote and in-office teams.
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rocket.chat

What is a citizen service platform? 6 best tools in 2024

May 16, 2024 By Sara Ana Cemazar In Rocket.Chat
At their core, government agencies function to deliver effective public services to the citizens. Its services and programs help people meet basic needs, respond to crises, address health and public safety concerns, and grow economically. The quality of these services plays a crucial role in shaping public trust. Whether it is about paying taxes or renewing a license, citizens expect transparent pathways, responsive services, and easily accessible citizen service platforms.
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