Teams | Collaboration | Customer Service | Project Management

As I’m writing this in January 2019, I suppose we can already talk about the tool using past tense. HipChat WAS a popular messaging and collaboration service owned by Atlassian, launched in 2010 (years before Slack!). HipChat was a decent Slack competitor for years. Even when Frisco-based SaaS was already picking up steam, HipChat managed to get ahead of its arch-rival a few times.

According to Statista, 88% of customers expect companies to offer an online self-service portal. Creating a great knowledge base article is the first step to promoting self-service. But how do you create a great knowledge base article? How do you choose which questions need to be answered in your knowledge base? And how do you measure if your knowledge base is successfully helping customers get quick answers, while unburdening your support team?

Get top 10 TMetric alternatives in one convenient package. You may learn about their features, feedback, and pricing. Find Apploye as the most efficient one. If you are busy, jump to #1 The growth seekers are constantly looking for alternative solutions to applications, equipment, and processes to find the best match for their goals. TMetric is a productivity tool that allows you to track how your employees spend their time at work and find ways to improve productivity. However, is it an ideal option?

Why it pays to stay focused on your core product and enlist friends to help you branch out.

When you really think about it, launching a new product is terrifying. You’re taking what you believe is a unique selling proposition and telling the entire world about it in hopes that people will give you money for your idea. It’s bold entrepreneurship whether you’re a huge company or a tiny startup—and it’s scary. With fear, anticipation, and deadlines running you ragged, product launches can spiral downhill faster than you can say your elevator pitch.

Looking to learn how to comment on a pdf? Have you ever been in a situation where you had no idea what your boss meant when they said they left a few comments on a document? Or perhaps you’ve been in a team project and wondered whether it would be better to send an email rather than commenting on the document simply. Don’t worry; it has happened to the best of us.

Team leaders, mid-level managers, and company executives share a unique challenge in 2022: connecting with their employees is more onerous than ever before. Remote and hybrid work arrangements are now ubiquitous in many sectors, often boosting employee morale and enhancing retention but making it more difficult to develop collaborative communities forged from trust and experience.

Poor workload management can seriously impact your business’s success. For starters, it can cause frequent employee burnout, which results in reduced productivity, low quality work, and a high turnover rate. It can also cause inefficient resource utilization, affecting your bottom line in the long run. So how to manage workload of employees efficiently and minimize such issues?