3 ways to strengthen client relationships in Slack channels
How Crema, IQ Accountants and Spark 64 are creating more opportunities for collaboration with clients
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
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How to integrate Mattermost E20 with Office 365
Many Mattermost DevOps teams work in “Microsoft Shops”—organizations that use Office 365 apps with the Microsoft 365 business plan—and want to tightly integrate with Microsoft tools to more easily collaborate with the rest of the company. Mattermost E20 was architected from the ground up to be highly flexible. As such, integrating with other platforms including Microsoft is easy. Here’s how.
Microsoft Teams Free vs Microsoft Teams Paid, What's the Difference?
“Get unlimited chat, video calling, file sharing, storage, and more—for as long as you want, for free.” That’s what Microsoft Teams is saying since they announced their remote collaboration app as a ‘Free’ tool. Microsoft Teams COVID-19 pricing has become quite a buzz. It’s claiming, time and again, that they are offering all the core features free of cost. But is it really true?
Automatically assigning incoming tickets to your team
OneDesk has many tools that will make your life easier – every day. One way OneDesk does this is by automating ticket-assignments so that your team can get to work on them with only the briefest of delays. Here are some ticket-assignment strategies that you can implement right now in OneDesk.
What's New in Workativ Assistant: 60+ automations!
Workativ released a bunch of new process automations this month. When we say a bunch, we’re talking about 60+ Automations that are brand new. Workativ Assistant now has a plethora of application integrations with pre-built downloadable IT & HR process automation workflows. If you haven’t been in the know, Workativ Assistant Automations Marketplace enables you to pick and use automations straightaway, to construct workflows to automate IT processes and HR processes.
Remote Meetings and Workshops in Miro
Join Miro experts Lindsey Meredith and Matt Mulholland as they walk through how to facilitate engaging online workshops and meetings in Miro. In this training, you'll learn how to set up Miro boards for collaborative workshops, use facilitation tools to manage and engage attendees, onboard participants in advance of your event, manage access rights and permissions and choose the right plan for your business or event.
What's new in Asana | June 2020
Learn what's new in Asana this month! Press play to watch Carla B. from our Customer Education team share the details about our new Status update builder.
Take a tour of HEY
Email's been broken for years. Not anymore — we fixed it. HEY’s fresh approach transforms email into something you want to use, not something you’re forced to deal with. HEY.com. In this detailed walkthrough, we take you through the product - showing you what's different, what's better, and how HEY is unlike anything that's come before it.
What Does Fully Remote Work Mean (2020 Guide)
Ever since COVID-19 hit, there’s been a sharp rise in remote working. And that’s resulted in tons of remote work articles and telecommuting tools popping up. But with all this information out there, one question remains: What does fully remote work mean? Don’t worry, we’ll answer that in this article. We’ll cover the various kinds of remote work, its advantages and disadvantages and even where you can find remote work.
Through the CIO lens: 5 important CX trends for 2020
The world has experienced some big changes recently. Just about every company is now grappling with how to set up their business for long-term success in the new normal, and it is telling that investments in customer experience will be one of the last areas targeted for cuts.