Teams | Collaboration | Customer Service | Project Management

%term

Zoho Projects - The complete project management software

Zoho Projects is an online project management tool that lets you plan, track and collaborate with ease. Effective project management software helps you organize your work, communicate with your team, and achieve your project goals, irrespective of whether you're a team of 5 or 500. Zoho Projects does this and more. It's a hassle-free tool that has a simple, easy-to-use interface, and a mobile application that facilitates your projects from anywhere, at any time. With task and issue management, time tracking, interactive feeds and forums, built-in analytics, document management, and budget tracking, Zoho Projects is the complete cloud-based project management solution.

Understanding Chinese Overtime: Calculation Methods and Legal Status in the US

Chinese overtime, a term that often perplexes both employers and employees in the United States, refers to a specific method of calculating overtime for non-exempt workers on a fluctuating workweek basis. This article delves into the intricacies of Chinese overtime, exploring its origins, calculation methods, and legal standing within the complex tapestry of US labor laws.

Help Desk for Education - Why You Need One and What to Look For

When thinking of a help desk, the immediate association often leans towards IT teams or businesses dealing with customer inquiries. However, the utility of a help desk goes beyond these realms, proving valuable for any organization handling requests or inquiries. A help desk for education can help streamline requests no matter where the requests come from. In educational institutions, a help desk serves dual purposes.

The four pillars of high-performing teams

Have you ever wondered how Apple went from near-bankruptcy to $300bn+ in annual revenue? Or why Nokia was able to pivot its way through the smartphone era while Blackberry floundered? Or why Cisco routinely ranks top-five in the “Great Place To Work” list, and why 91% of staff feel their workplace is psychologically and emotionally healthy? It turns out these household names share a common trait that virtually any company can develop, regardless of size, industry or cash in the bank.

Jira Service Management & Slack

Jira Service Management offers a range of integrations with Slack to enhance communication, foster collaboration, and optimize issue resolution. This video presents a thorough overview of the integrations between Jira Service Management and Slack, including ChatOps for Incident Management, conversational ticketing via Chat, the capabilities of Jira Cloud, and the AI-driven Virtual Agent.

How to prepare for Zendesk AI | Preparing for artificial intelligence

🔌 With so many different AI innovations, facts, and opinions, it's easy to get overwhelmed. This video will cover the "dos" and the "don'ts" that will help you get the most out of our AI offering, and help ensure you're set up for success. 👉 Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.