Accessibility is of paramount importance to Rocket.Chat, as we believe that communication tools should be available to all, irrespective of their technical prowess or physical abilities. Accessibility is the cornerstone of our commitment to inclusivity, community and collaboration in regulated organizations. Rocket.Chat recently got BITV 2.0 certified, making it the first-ever collaboration platform to accomplish this feat, not just in Germany but globally.

In an era where who you know often proves as valuable as what you can do, effective business networking is more than a mere exchange of business cards at industry events. It's a strategic and powerful tool that can propel professionals to new heights in their careers. In fact, statistics show that around 80% of professionals find networking essential to their career success. In this article, we’ll delve into the six key benefits of networking in business for you as a professional.

Service desk software is one of your most important investments as a service-focused organization. To provide high quality IT support, leaning into IT Service Management (ITSM) is an essential first step. However, a solid ITSM strategy must be backed up by a robust tool. By automating operations and making communication more effective, an ITSM solution will help increase end-user engagement while also making the support agent's job easier.

The role of an HR manager today goes beyond administrative duties; it’s about being the strategic backbone of an organization. With 65% of HR leaders highlighting employee engagement as their top challen Introductionge, according to a recent HR survey, the importance of choosing the right workforce management tool cannot be overstated.

Cloud hosting is becoming the norm due to its efficiency, accessibility, flexibility, and scalability. Not only that, but it also optimizes IT expenses and encourages collaboration. However, with the rise of digitalization comes a surge of cloud security risks. With such threats, business leaders must be attentive to the cloud security of their businesses.

Designing your workday around your top priorities helps you get more done faster – and leaves you less exhausted.

Your call center is likely your last line of defense to a customer potentially leaving for the competition. Here’s how to achieve the best possible call center results.

Now you can restore deleted tasks with our latest product update, ensuring a smoother and more forgiving task management experience. Never worry about accidental deletions again, as task recovery is just a click away.

Microsoft introduced new Quality of Service (QoS) monitoring rules for Microsoft Teams and their administrators. These rules empower organizations to be notified of Teams call quality issues when users are experiencing problems during audio, video, or screen sharing. This article discusses the new monitoring rules, how Exoprise can enhance the rules, and how to monitor Microsoft Teams effectively.

For better productivity and cost benefits in remote work, more organizations are shifting to the future of work. Organizations with office work look forward to distributed work mode as the best alternative. Here the concern they consider the most is how to measure employee performance in a flexible and unmonitored distributed work environment.